We're sorry to hear you aren't enjoying these brush heads, Lori. We appreciate the feedback, and we'll be sure to share your thoughts with the rest of our team. If you'd like to share more or would like some recommendations for other brush heads, give us a call at (800) 566-7252.

We did make a change, Cindy, and we&#39;re sorry to hear you&#39;re not a fan of the new symbols on our brush refills. We introduced a new way to recognize individual brush head refills that now includes a variety of easily recognizable and nameable icons, which are laser printed near the base of the brush head. During this transition, you might receive a mix of brush heads that contain colored rings, white rings, or laser-printed icons (no rings). The composition and design of the actual brush head have not changed. Your feedback is very important to us, and we&#39;ll be sure to share this with our Quality Team. To share more, we invite you to give us a call at (800) 566-7252.<br />

We're happy to hear you get the clean you expect from the Oral-B FlossAction Brush Heads, and we're sharing your review with our Product Team! Feedback from consumers like you help us continue to bring the high-quality products you love and trust, and based on your rating, if there's anything else you'd like to share with us about your experience to help us improve, we'd appreciate hearing more from you! To discuss this further, call us at 1-800-566-7252, M - F, 9 a.m. to 6 p.m. EST.