Thank you for leaving a review! As you mentioned, unexpectedly low results can sometimes occur if the allergen that causes your symptoms is not measured on this panel. For instance, when someone is allergic to animals, sometimes pet dander is not the issue-rather, pet urine or saliva. The Asthma and Allergy Foundation of America notes that any of the three may cause allergies. Even though this test measures your IgE antibody response to 40 common indoor and outdoor allergens, there are still many more out there. Knowing this, it's possible that your symptoms could be caused by a local type of tree or grass that isn't covered by this test. For specific questions regarding your results, please reach out to us at contact@everlywell.com-our team is here to help.

Thank you for your review, Joe. Unexpectedly low results can sometimes occur if the allergen that causes your symptoms is not measured on this panel. For instance, when someone is allergic to animals, sometimes pet dander is not the issue-rather, pet urine or saliva. The Asthma and Allergy Foundation of America notes that any of the three may cause allergies. Even though this test measures your IgE antibody response to 40 common indoor and outdoor allergens, there are still many more out there. Knowing this, it's possible that your symptoms could be caused by a local type of tree or grass that isn't covered by this test. We also want to assure you that our dried blood samples have stability ranges that are validated by the labs, so they remain stable during transportation, and are tested within the window of viability. You can learn more about the science behind our tests on our site. For specific questions regarding your results, please reach out to us at contact@everlywell.com-our team is here to help.

Thank you for sharing this with us, Em! We're sorry to hear of the difficulties with your sample collection, and we'll be sure to pass your valuable feedback onto our team. In the future, please know that we have collection tips available on our support site! Additionally, please feel free to reach out to us at contact@everlywell.com for assistance with your collection. We're happy to provide some helpful tips and tricks, as well as replacement collection materials if you should need them.

Thank you so much for your thoughtful feedback! We're delighted to hear that your at-home testing experience was simple, streamlined, and helpful. We appreciate your suggestion regarding blood collection, and will take it under advisement as we continue striving to improve. In the meantime, you are always welcome to reach out to us for assistance with your collection-we'll even provide extra lancets if you need them! Thank you for choosing Everlywell.

Thank you for your review, Sam. Unexpectedly low results can sometimes occur if the allergen that causes your symptoms is not measured on this panel. For instance, when someone is allergic to animals, sometimes pet dander is not the issue-rather, pet urine or saliva. The Asthma and Allergy Foundation of America notes that any of the three may cause allergies. Even though this test measures your IgE antibody response to 40 common indoor and outdoor allergens, there are still many more out there. Knowing this, it's possible that your symptoms could be caused by a local type of tree or grass that isn't covered by this test. For specific questions regarding your results, please reach out to us at contact@everlywell.com-our team is here to help.