TCL 65" Class 4K Ultra HD Roku Smart TV - 65S453

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4.3 out of 5 stars

stars92 ratings42 reviews

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Showing 11-20 of 42 reviews

Mar 26, 2023

Pleased customer

5 out of 5 stars review

Verified Purchase

Excellent product and value

Great price and quality - high resolution and Roku controls. I Ordered on line and the TV was delivered no charge to the house. I received the TV in 2 days as promised. I was updated on the delivery date and time which was very accurate

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Feb 21, 2023

4 out of 5 stars review

Verified Purchase

Great deal

No issues so far works great

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Jan 28, 2023

Jello62

5 out of 5 stars review

Verified Purchase

Easy to use and excellent picture

Easy set up and easy to use.

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Apr 7, 2024

Lisa

5 out of 5 stars review

Verified Purchase

Very pleased with this TV

GREAT TV for economical people but still wanting quality. I didn't think I would like this TV, but, I was wrong. So far, so really good.

Review from walmart.com

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Dec 19, 2022

bob57

5 out of 5 stars review

Exceptional quality!

[This review was collected as part of a promotion.] Excellent picture quality for this product. The ease of using the Roku remote is very beneficial especially for my 83 year old parent this TV was purchased for. Watched our first movie in 4K and the picture was stunning. When i need to replace my own TV it will definately be a TCL product. THX

Review from tcl.com

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Mar 28, 2023

TCL SUCKS

1 out of 5 stars review

FAILURE !! Screen Fell Out - 3 Months Old

I bought this TV on Dec. 15 2022 . I was awakened at 2:45 am March 25 with a loud crash. The screen fell out of the tv crashing to the ground breaking. It was not wall mounted but on a tv stand. Talking to TCL support they claim that while it is under warranty this problem is not covered. A quick google search shows repeated examples of the tv screen falling out. All TCL tvs. Customer support has been worthless. AVOID TCL PRODUCTS !

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reply from TCL Expert

Hello,Thank you for taking the time to provide your feedback. We’re sorry to hear that you're having issues with your TV. Regrettably, physical damage would not be covered by the manufacturer's warranty. You can visit https://support.tcl.com/us/tclus-tv-warranty-information to find more information on our warranty requirements and limitations. With situations like this, we encourage you to check with the retailer you purchased from to see if they cover this type of issue with the TV. Additionally, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. Hope this helps!Thank you,SaraTCL Customer Support

Feb 22, 2023

Tim

5 out of 5 stars review

Verified Purchase

Great picture

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Oct 27, 2022

TCL no more

1 out of 5 stars review

Terrible Product

Purchased this TV in 2019 as a play room TV. It was rarely used and not a daily use TV. From the start we've had serious problems with the remote, which was extremely inconsistent. Less than 3 years after installed the TV quit working all together. Spoke with TCL support and they tried 3 steps and basically told me the TV was out of warranty and it would be better to just purchase another TV. It certainly won't ever be a TCL for me.

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reply from TCL Expert

Hello,Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience as this definitely does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. Our TVs do come with a limited-time manufacturer's warranty for those rare times that defects occur. In cases like this, if you purchased an extended warranty, you may want to reach out to see if you can file a warranty claim through the extended warranty company. Furthermore, if you purchased using a credit card, some credit card companies also provide additional coverage. We will continue to make improvements to ensure our customers the best experience possible. Thank you,SaraTCL Customer Support

Jun 1, 2023

Queen

5 out of 5 stars review

Verified Purchase

Worth Every Penny

I get a great clear picture, I recommend this brand over others.

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Mar 7, 2023

5 out of 5 stars review

Verified Purchase

65

The price is great for the size product!!!

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