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Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV
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4.4 out of 5 stars
stars2,179 ratings2,177 reviews
  1. 5 stars68% (1,482)
  2. 4 stars16% (354)
  3. 3 stars7% (154)
  4. 2 stars4% (81)
  5. 1 star5% (108)

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Showing 2,141-2,150 of 2,177 reviews
Feb 5, 2025
annoyed
1 out of 5 stars review

tv is crap

I'd buy a used 19" black and white tv from the 60's before I would ever buy another one of these.

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Hello, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Pro

Feb 5, 2025
Jacciblue
5 out of 5 stars review

Great features and perfect picture.

I am extremely happy with my new Samsung television!

Review from Samsung US
Helpful?21P69184561C13959770739
Feb 7, 2025
Alex302
5 out of 5 stars review

Excellent futures

I bought this 2 months ago and im happy i did i can play my xbox on this!

Review from Samsung US
Helpful?21P69184561C13959770739
Feb 21, 2025
Coley
5 out of 5 stars review

Perfect Purchase

Absolutely in love with this TV. I would recommend to anyone looking for a smart TV.

Review from Samsung US
Helpful?21P69184561C13959770739
Feb 8, 2025
Frankieee
5 out of 5 stars review

Clear Picture and Amazing Sound

It works great , the picture is very clear and nice. My family loves it.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 24, 2024
Genevievel
5 out of 5 stars review

Excellent Product

Excellent TV, I am very happy with my purchase. The picture is crystal clear and it sounds good.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 28, 2024
Peezy
5 out of 5 stars review

Awesome screen

Very satisfied with my purchase, wider screen, clearer and better all around picture!

Review from Samsung US
Helpful?21P69184561C13959770739
Jan 10, 2025
Amazonblonde69
5 out of 5 stars review

Awesome TV

Awesome tv beautiful picture and so easy to setup.

Review from Samsung US
Helpful?21P69184561C13959770739
Apr 20, 2025
Cliff
3 out of 5 stars review

None

Tv is good …the remote needs work only 2 mo old and it’sa pain trying to change channels

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Cliff, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

May 5, 2025
Andrea
1 out of 5 stars review

Don’t buy

Failed after 4 mos terrible sound mot enough ports

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

Andrea, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty on Samsung's website. Go to Support (upper right corner) and select Warranty information. This will allow you to search for your product and view the full details of the included warranty. Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro