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Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for
SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV
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4.4 out of 5 stars
stars2,179 ratings2,177 reviews
  1. 5 stars68% (1,482)
  2. 4 stars16% (354)
  3. 3 stars7% (154)
  4. 2 stars4% (81)
  5. 1 star5% (108)

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Showing 1,871-1,880 of 2,177 reviews
Apr 20, 2025
George
2 out of 5 stars review

Sound keeps going out

[This review was collected as part of a promotion.] The sound goes out for several minutes at a time . Picture goes full then bright

Review from Samsung US
Helpful?21P69184561C13959770739
reply from Samsung Brand Ambassador

George, We appreciate you sharing details of the sound issue you’re experiencing on your DU6900 TV. There are a few troubleshooting steps I recommend trying: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Feb 5, 2025
Linda
5 out of 5 stars review

Nice TV

Purchased the TV for my bedroom. Color and sound is great. Ability to sync hearing aids if needed.

Review from Samsung US
Helpful?21P69184561C13959770739
Apr 19, 2025
Alisha
5 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] It has a great picture very vibrant. Great quality

Review from Samsung US
Helpful?21P69184561C13959770739
Jan 9, 2025
Madballah
5 out of 5 stars review

Great Value!

Great Value! Samsung makes best tvs in my opinion, works great with Spectrum TV, streaming apps, and Xbox. Not top model but still performs.

Review from Samsung US
Helpful?21P69184561C13959770739
Aug 26, 2024
NancyPants
5 out of 5 stars review

Beautiful picture and so many apps

[This review was collected as part of a promotion.] I upgraded and boy was it worth it. I love my Samsung. It has a quick OS and so many options.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 27, 2024
Claudislivingroomtv
4 out of 5 stars review

Fast processor

[This review was collected as part of a promotion.] Watch shows and streaming videos on YouTube Also to watch movies

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 6, 2025
Nubgus
5 out of 5 stars review

The Best of the Best

My TV is excellent and the quality is as always, Samsung is my favorite brand, apart from free channels!!

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 6, 2025
Shaun
4 out of 5 stars review

Family room TV

Love our new 50” Samsung. Picture and sound are fantastic. The control is simpler than our older Samsungs.

Review from Samsung US
Helpful?21P69184561C13959770739
Dec 5, 2024
Lovethis
5 out of 5 stars review

Love this tv

[This review was collected as part of a promotion.] Use it to watch daily TV in our family room and also for watching sporting events.

Review from Samsung US
Helpful?21P69184561C13959770739
Mar 20, 2025
James1977
5 out of 5 stars review

Nice tv, works well and I user friendly.

[This review was collected as part of a promotion.] It’s a nice TV that works very well with the SmartThings app and is user friendly.

Review from Samsung US
Helpful?21P69184561C13959770739