Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,136 ratings2,134 reviews

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Nov 28, 2024

Anonymous

5 out of 5 stars review

So far good

[This review was collected as part of a promotion.] I am going to gaming on the TV And I need a ps4 or ps5

Review from Samsung US

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Dec 28, 2024

ebcabin

5 out of 5 stars review

very good product, great price!

[This review was collected as part of a promotion.] Really enjoy the great picture, appreciate the price, better than my LG same size.

Review from Samsung US

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Mar 5, 2025

Adeberts

4 out of 5 stars review

Samsung tv

The tv is great, yall just need to work on your volume! I have to crank this thing up almost full blast to hear it some days

Review from Samsung US

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May 5, 2025

Big G

5 out of 5 stars review

Clarity of the picture

This is the 2nd Samsung TV I have purchased and I just love the picture and dependability of Samsung televisions. Good product..

Review from Samsung US

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Dec 27, 2024

Claudislivingroomtv

4 out of 5 stars review

Fast processor

[This review was collected as part of a promotion.] Watch shows and streaming videos on YouTube Also to watch movies

Review from Samsung US

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Mar 20, 2025

Great2tv

5 out of 5 stars review

Great tv!!!

[This review was collected as part of a promotion.] Great picture Great sound!! Love it!!! No Screensaver tho.

Review from Samsung US

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Jun 5, 2025

KasnGer57

5 out of 5 stars review

Nice!!!

Brought this tv for my son for Christmas and he absolutely loves it. The picture looks great and its very thin and lightweight.

Review from Samsung US

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Dec 29, 2024

TurtleLove

4 out of 5 stars review

Good picture but slow

[This review was collected as part of a promotion.] This TV has a great picture. It is fairly easy to use. It is slow to launch apps, however.

Review from Samsung US

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Sep 1, 2024

ShopKing

5 out of 5 stars review

Picture Quality Is Mind-blowing

[This review was collected as part of a promotion.] I use the TV regularly for sports, TV, gaming, movies and it never ceases to impress.

Review from Samsung US

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Apr 20, 2025

George

2 out of 5 stars review

Sound keeps going out

[This review was collected as part of a promotion.] The sound goes out for several minutes at a time . Picture goes full then bright

Review from Samsung US

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reply from Samsung Brand Ambassador

George, We appreciate you sharing details of the sound issue you’re experiencing on your DU6900 TV. There are a few troubleshooting steps I recommend trying: 1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again. 2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. 3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. I hope this helps. Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro