Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

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4.4 out of 5 stars

stars2,135 ratings2,133 reviews

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May 10, 2025

Luffyxgoku

4 out of 5 stars review

Has alot of pros and little cons

[This review was collected as part of a promotion.] Very good tv with excellent picture only problem I can say is gaming mode is very inconsistent sometimes it makes screen to dark but other than that it is great for 4k

Review from Samsung US

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Mar 5, 2025

B Bo

2 out of 5 stars review

Somewhat Lacking

I bought this a month ago and am somewhat disappointed. I wanted it for a computer monitor and it would not hold the cast and took 30 to 40 minutes to connect.

Review from Samsung US

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reply from Samsung Brand Ambassador

B Bo, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams. We'd love to help you troubleshoot this issue! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Feb 5, 2025

exRRer2003

5 out of 5 stars review

A Beliver in Samsung TV’s

My wife wanted a larger tv for her she-shed so we went with the this 50 in Samsung TV to replace the 32 in Samsung that we had. We have 5 TV’s and they are all Samsung TV’s. The one that we replaced is still working and was give to my wife’s niece.

Review from Samsung US

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Sep 28, 2024

Bledza

5 out of 5 stars review

By far the best Television set your money can bye

[This review was collected as part of a promotion.] Mainly use it for streaming and gaming. It has never disappointed in any way possible. It's been amazingly awesome.

Review from Samsung US

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Dec 23, 2024

Jay711

5 out of 5 stars review

Awesome picture

[This review was collected as part of a promotion.] This product has great features and outstanding picture quality whether I'm watching sports or kicking back watching a movie!

Review from Samsung US

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Dec 27, 2024

Anonymous

3 out of 5 stars review

Makes a popping noise

[This review was collected as part of a promotion.] My tv makes a popping and clicking noise when you turn it off. It’s very loud and distracting and irritating.

Review from Samsung US

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reply from Samsung Advisor

Hi ShawnFralin, Thank you for your feedback. If you are hearing a loud static noise, it could be caused by electrical feedback. I recommend the following: 1. Arranging the cables and making sure the TV has good ventilation will keep it quiet. 2. Check the cables. Make sure all cables are connected firmly to the proper, color-coded inputs on the TV and on the external devices. 3. Replace the audio connection cable. Replace the audio connection cable, even if it is an HDMI or RF coaxial cable. Then test again to see if the issue still occurs. 4. Try connecting a different external device to the same input on the TV. Connect a different device to the same input on the TV using the same connection cables. For example, if a cable box is connected using the component connections, try connecting a DVD player to the same input with the same cables. If there is no buzzing, crackling, or humming with the second external device connected, the original device (the cable box in this example) is the source of the noise. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

Mar 20, 2025

macsar

5 out of 5 stars review

Love my samsung

[This review was collected as part of a promotion.] My 65” is great! Beautiful picture. . Easily connected to my surround sound and it feels like I’m in a theater.

Review from Samsung US

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Aug 21, 2024

Flex

4 out of 5 stars review

Nice TV

Beautiful picture and nice interface. The HDMI (ARC) Sound output doesn't work with any receivers so far. Only Bluetooth seems to transfer audio. So far my only complaint.

Review from Samsung US

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reply from Samsung Advisor

Hi Flex, Thank you for your purchase. When connected to an external device via HDMI, please ensure you have these settings enabled: 1) Set Sound Output to the external speaker by going to Settings > All Settings> Sound > Sound Output. 2) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Advisor

May 5, 2025

Bman0279

5 out of 5 stars review

Samsung tv

[This review was collected as part of a promotion.] I love the picture and sound quality. I do wish it could be a little more customizable with a wider variety of apps though.

Review from Samsung US

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Feb 8, 2025

LaLa66

5 out of 5 stars review

Great Purchase!

I bought this in December for Christmas. I love the vivid colors and picture. The images are very sharp and life-like. I will be buying another one for my guestroom.

Review from Samsung US

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