Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Back to item details

4.4 out of 5 stars

stars2,179 ratings2,177 reviews

Write a review

Member photos

+557 images

Sort by |

Showing 1,381-1,390 of 2,177 reviews

Mar 20, 2025

Maurybarca

5 out of 5 stars review

My Samsung tv is better then I thought

[This review was collected as part of a promotion.] The image blow my mind never had a Samsung tv this is my first and I love it Easy to install apps no complaints so far Easy to navigate

Review from Samsung US

Helpful?

Feb 5, 2025

Rogue

3 out of 5 stars review

Smart TV and phone. Especially my phone...

I'm 56 and have been loyal to the Samsung brand since I was a teenager. Now, Not so sure??? Used to be 5 star. Customer service sucks To many commercials on samsung tv

Review from Samsung US

Helpful?

reply from Samsung Advisor

Hi Rogue, I'm very sorry you are not satisfied with your purchase. Please know we are available via chat and phone. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 11, 2025

Grapesnocone

4 out of 5 stars review

Great TV but connection problem

We love our Samsung TVs. Our only problem with this one was that we couldn't get it to connect to the wifi so now it is plugged in via ethernet cable. I tried other devices and they had no problems connecting.

Review from Samsung US

Helpful?

Sep 30, 2024

Jessie

5 out of 5 stars review

Best TV experience

[This review was collected as part of a promotion.] Samsung is a cut above the rest. I love my tv and the viewing experience. It feels like i am there in real life not just watching a screen. 100% recommend.

Review from Samsung US

Helpful?

Dec 27, 2024

Kiowa475

5 out of 5 stars review

I love how clear . And loud it is

[This review was collected as part of a promotion.] I use it for movies . Netflix, Hulu. Disney YouTube,etc gaming. It is super nice and makes everything easy to use and find things on your settings you have questions about .

Review from Samsung US

Helpful?

Feb 5, 2025

Joeylou

4 out of 5 stars review

Great TV not great for elderly

Television is great, but I bought for my elderly mother, and it is not user friendly for the elderly, too many options when she turns it on gets confusing and difficult for her to get back to her direct tv.

Review from Samsung US

Helpful?

May 20, 2025

Audioooo

2 out of 5 stars review

Samsung review

[This review was collected as part of a promotion.] The tv is nice but the audio is no good. I like the features included in the tv. I just wish the volume was loud enough to hear anything

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Audioooo, Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Apr 19, 2025

LOVEmyTV

5 out of 5 stars review

This product has everything you need!

[This review was collected as part of a promotion.] This tv is crystal clear and has so much to offer! It has a ton of apps that can be downloaded, you can stream xbox games without a console with it, and do everything! It’s very good quality!

Review from Samsung US

Helpful?

Apr 11, 2025

Mandys

5 out of 5 stars review

Looooooove this tv

[This review was collected as part of a promotion.] Beautiful picture great sound i really love my tv was my mamaws and was given to me when she passed

Review from Samsung US

Helpful?

Apr 20, 2025

Babytray

5 out of 5 stars review

As so many amazing features.

[This review was collected as part of a promotion.] The Samsung television is great it has amazing picture quality . And so many amazing things that comes with it. Loving this item best television I have ever gotten.

Review from Samsung US

Helpful?