Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Customer reviews for SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV for

SAMSUNG 50" Class DU6900 Series UHD 4K Smart TV

Back to item details

4.4 out of 5 stars

stars2,179 ratings2,177 reviews

Write a review

Member photos

+557 images

Sort by |

Showing 1,091-1,100 of 2,177 reviews

Oct 22, 2024

Shopper008

5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] I used this tv for years in the military until it was broken by military movers. I immediately bought a new one once the insurance came through. Never had an issue with quality or sound the entire time I owned it.

Review from Samsung US

Helpful?

Apr 19, 2025

Mrsjones

5 out of 5 stars review

My favorite brand

[This review was collected as part of a promotion.] Samsung TVs are the best: clear screen, great features, a lot of apps, can control from my phone, and easy setup. All my TVs are Samsung in my home. It makes me feel like I’m in the movies. I have always been a Samsung fan since high school have had several their phones. I love Samsung.

Review from Samsung US

Helpful?

Dec 27, 2024

TVmatrimonyME

5 out of 5 stars review

AweTVloVer

[This review was collected as part of a promotion.] I watch many regular networks like Netflix. I just got Starz again to finish Outlander series, and I can actually see the actors and actresses faces. Amazing new vision!!! The tv is 65” and I’m happy with our selection. Not to mention, the sales price was unbelievable. Truly loving it!

Review from Samsung US

Helpful?

May 20, 2025

Sandracooltv104608

5 out of 5 stars review

Samsung TV

[This review was collected as part of a promotion.] My Samsung Smart TV is basically the boss of my house now. It talks to my lights, thermostat, and security system through SmartThings—and it even gets along with my phone and voice assistant. Best part? No more cable bills!” And you will not believe it , I have adopted Samsung as my new bestie 😊

Review from Samsung US

Helpful?

Apr 29, 2025

Digity

3 out of 5 stars review

Good for the price

[This review was collected as part of a promotion.] Love the features, the apps preinstalled and the user friendly interface to download more apps. My only negative or what I think can improve is the the feel of the device to me it feels like a toy o should of went for the higherend model

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Digity, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. Please know we are available and happy to assist you. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 20, 2025

House

3 out of 5 stars review

Tv

Christmas gift picture is great. We have run into a major problem. Husband is hard of hearing no jack in back to plug head phones into!! He can not watch the tv and hear it. W have been told this is the only tv made like this. Our bad luck !!problem

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

House, Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Mar 5, 2025

Rick

4 out of 5 stars review

Excellent!!

The first thing I liked was that the legs could be installed close to the center so I didn't need a longer entertainment stand! Due to the newer technology this TV no longer had an optical audio port so I had to purchase a new surround sound receiver and use the HDMI connection. Samsung is the only brand that has Spectrum cable app on their sets so this made it easy to connect to my wi-fi Internet. No cable box, no Roku, or coaxial cable hooked up to the TV! Only the HDMI to my Yamaha receiver. The only negative was the new tiny remote. I went online and ordered the same remote that my 2021 Samsung has. It's still programmed the same so it works great.

Review from Samsung US

Helpful?

Feb 6, 2025

JLS46

3 out of 5 stars review

Excellent - most of the time

While the picture and sound are excellent, there appear to be recurring software issues. One day everything is fine, the next the system does not understand voice commands and fails to connect to the internet. I have four other TVs in my home (two of them Samsung) and there are no issues.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

JLS46, We appreciate your feedback on the Samsung DU6900 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. I recommend enabling auto-updates to ensure you do not miss any Firmware Updates. Go to Settings> Support> Software Update> then select Auto Update. Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. I hope these tips help resolve your concerns. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Sep 5, 2025

Vern

2 out of 5 stars review

Frustrating

Sound turns off have to Reset every 3 to 4 months frustrating

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Vern, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Jun 5, 2025

Roomers

2 out of 5 stars review

Inconsistency

Inconsistent programming, terrible remote for volume. Would not buy Samsung again.

Review from Samsung US

Helpful?

reply from Samsung Brand Ambassador

Roomers, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro