if I could give them 0 stars I would this umbrella is fragile a small wind blow it and broke it I had bought insurance send them pictures and now then tell me that insurance won't cover because of the wind.....now then won't place or fix the umbrella and won't reimburse me the $30 I pay for the insurance very disappointing

I've had this about a year. Buy yourself some Silicone SPRAY to keep the pole operating up and down freely. I agree with others about it falling in even slight wind and this is my suggestion; never leave the umbrella tilted in any breeze. I've noticed that when the umbrella fabric is taut the vents don't open properly to vent the wind. I've had the best luck leaving the fabic loose so the vent opens properly.

I bought this umbrella about 5 years ago and I still have it. The material is unfaded still.

Quality umbrella. Would definitely buy again.

Good umbrella for a great price , a little shorter stand than I expected,

Pole bent completely over on the 2nd use. Material is too thin. Looked great until it was laying on the ground.

I ordered two. The crank on one was very difficult to turn. The other had the handle installed crookedly and was hard to crank. Neither of the tilt functions worked. The color was lovely and the large size was appealing.

I bought this umbrella a month ago. It is my third one of this 10' Sumbrella series. This one will not crank down. How can I return as it is fully open. What do I do?

I've had 2 of these umbrellas. The fabric is great, has held up well, cleans easily. The metal umbrella part, not so much. The pole bent the first time we tried to move one in the rolling stand, a spoke broke in the other the first time it was blown over when tied closed. The raising/lowering mechanisms no longer work on either after less than a year of use. I'm really surprised at how poor the quality of the materials and construction is for the metal parts.

Purchased on 3/5/2022 - the base has rusted, the crank has rusted and the screws all rusted leaving the item useless. We can't open/close the umbrella due to the crank rusting from the inside. Contacted Sunbrella, they stated they only sell the fabric and they do not manufacture the base. Told us to contact Sam's to see what "Can Be Done" about it.