Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

Recently purchased this mattress and a large dip formed about the size of a watermelon only a month or so of sleeping in it. It was replaced by the same exact mattress and once again the dip is back. Don't think we'll be keeping this mattress and get our money back.

Very disappointed in spending this much money on a mattress that hurts my body so bad to sleep on and can't even return it. There is nothing level on it, it's stiff in some spots and super soft in others. You would think with a price tag like that it would feel like a luxury bed. I will never ever buy another stearns and foster again as this was my second one after exchanging a different one because it was ungodly uncomfortable. Their is no way the same mattresses are in the store than being sold. And I am well past the break in period so my body doesn't just need to adjust.

My husband and I are absolutely blown away by the quality of this product. We knew we needed a new mattress, but have been trying to hold out as long as we could (inflation ). After a month or so of consistently waking up in pain, with stiffness and aches that would last a good part of the morning, I had the last straw. We went to our local mattress store and we trialed several different beds. My husband and I agreed we wouldn't shop with price in mind, but instead we would shop for comfort. I laid on this mattress and felt like I fell into a cloud. It supported every curve on my body and suited me as a side/back sleeper and my husband as a side/belly sleeper. We still laid on other mattresses - unsure if we wanted traditional coils or if we wanted to get another all foam mattress. The hybrid is really the best of both worlds. We got it delivered and set up, napped for the afternoon and woke up for the first time in months without any shred of pain! My husband and I both have rheumatic arthritic conditions. The bed you sleep on is an investment. We have the soft, the medium was okay, the firm was too much for us. If you can, sample the mattress and you, too, will be sold on the superior quality of Stearns & Foster!!!

We have had this mattress for a year and a half and already replacing it! Worst mattress ever for the high dollar price it was! We gave it a chance in the beginning thinking it just needed breaking in but then it was past the time to return it. So poorly made that you feel every lump, the indentations stay put and you roll into them each night and feels like you are going to roll out of bed. You feel every movement of the other one. I suffer from fibromyalgia and I have never felt this bad with body aches and pains after a sleep. We both now need physical therapy to fix our problems. Husband has back issues that have worsened as well. Can't even turn over without difficulty! From leg pain, hip pain, low back pain, shoulder pain, and muscles spasms this mattress has caused more issues than it's worth. Don't even get me started on how HOT it sleeps! We wake up in sweats! Literally money wasted on this S & F Lux Estate pillow top medium edition. Never again. I do not recommend this product.

[This review was collected as part of a promotion.] Oh my goodness!! As soon as I unboxed my wonderful Pillow top mattress and didn't even put it on my bed yet, I just put in on my floor and I lay down on it for an hour! It was amazing!!! Not too soft not too hard, the level of detail for this mattress is insane! It's cushioning and colors options is gorgeous it's been a little over a week since I got my free sample, and I'm in love with it! It definitely improved my sleep and mood that I don't want to leave my bed anymore, I honestly have no problem staying on bed all day long now! And I thought I had wonderful mattress before this one, yes its expensive and with Pillow top but definitely not like this one!! I can't compare. It's the best free sample I ever got! I already told my friends and family, and I'm getting one for my guest room. I only wish I got the firm top instead because my husband doesn't like soft top for his back :(

[This review was collected as part of a promotion.] My husband and I have been using this mattress for over a week now and we really love it. It has just the right amount of firmness (I can't stand mattresses that are too soft or too firm). The pillow top is a nice luxurious touch also that most mattresses don't have. We recommend the mattress highly.

Purchased a new S&F Reserve Med Tight Top Queen from a furniture store in July. Had previously owned a S&F from 2001 - 2008. It sagged terribly at about 8 yrs but neither the very reputable furniture company where I purchased it nor S&F honor the 10-year warranty. I did turn the mattress over as instructed. The salesperson whom I purchased my new mattress told me the new mattresses were so much more advanced and they will not sag. The new mattress was delivered at the end of August. I usually sleep in the middle but have a tendency to move a lot in bed and end up on side. I decided to go to bed on the opposite side of the mattress for a change. Needless to say that side was much firmer than the other. I am small build and low weight. I did not expect this new mattress to get somewhat saggy in less than four months. I do like being able to raise the head and feet at times, but I only raise the head slightly rather than using two pillows, I don't use it like a chair.

[This review was collected as part of a promotion.] This. This is the one. It's got everything. It's conforming to the body like memory foam, supportive like inner spring, cool, comfortable and you sleep in it like there isn't a care in the world. This is the best bed I've ever owned or slept in. It's worth every cent.

My husband and I purchased the most expensive mattress of our lives because we believe that it is worth it. We had owned Stearns and Foster in the past, and have been happy with them. Let me disclose that we are both in our upper 70's. The first problem we experienced was that the mattress is super heavy. It took both of us to make the bed. Secondly, the pillow top shifted almost immediately. Within 3 months, we were both sleeping in a hole. When the bed was made up, two body holes and a mound in the middle showed through the bedspread. The company from whom we purchased mattress, sent a representative out to measure and advise us what to do. The "fix" for the shift in the pillow top, was to walk on the bed to shift the top. Keep in mind, we are in our seventies. That wasn't a great solution for us. So we continue to sleep in our holes and if we move to the middle, we are literally sleeping on an angle. We honestly believe that the foundation under the pillow top is solid and of good value. If you are young and not afraid of breaking a hip, and still have a good back to lift 200 pounds to make up the bed, go for it. If you are older, be advised, it might not be the best bed for you!