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Customer reviews for Jetson Atlas 14" Fat Tire Folding Electric Bike for
Jetson Atlas 14" Fat Tire Folding Electric Bike
4.5 out of 5 stars
stars510 ratings375 reviews
  1. 5 stars76% (390)
  2. 4 stars10% (50)
  3. 3 stars4% (18)
  4. 2 stars3% (17)
  5. 1 star7% (35)

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Showing 11-20 of 375 reviews
Dec 22, 2023
Mr T
4 out of 5 stars review

Verified Purchase

Pretty great for price

So far, it has been ridden by a 240lbs 6’ human person for a mile. Works great. It also works indoors little too well! The fender on one of the teo that I ordered was broken during shipping so there is that. However, it isn’t terribly broken, but enough to easily notice. Bought 2 for my nephews, said I will have to test them out before they get to have or use them. (Christmas Gifts) -Rides nice -Good speed (even uphill) -Handles weight well -Works great for bike rides -Pedals work as intended -Wish there was little more resistance when pedaling faster

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reply from Jetson Bike

Thank you so much for taking the time to leave this review and feedback! You made an awesome choice for Christmas gifts for your nephews! The Atlas Fat Tire E-bike has such a sleek frame design, and that fat tires are sure to make conquering any terrain a breeze! Happy riding and keep making moves!

Jul 29, 2024
salad
5 out of 5 stars review

Verified Purchase

Worth it

Amazing E bike worth every penny. But not only does pedal assist but also you can go full speed without peddling. Also, my wife and daughter and I got stuck in a rainstorm and this thing went through 8 inch puddles of standing water no problem. The fenders are a great addition to keep the dirt and water off of you. Also love the LED lights for nighttime. Very compact but rides like a normal bike.

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Feb 16, 2024
George
5 out of 5 stars review

Verified Purchase

excellent electric bike

Excellent electric bike, functions just as advertised. Easy 10 minute assembly right out of the box with a wrench and screwdriver included. Manual pedal cycling mode is like peddling a ten speed in second gear, easy to peddle, just have to pedal fast to get anywhere. Using the battery pedal assist is amazing and the cruise control mode fantastic. Built-in front and rear lights is a great added bonus. Easy bike adjustments makes customizing for different people easy. comfortable seat. folds up quick and easy for transporting in a trunk. Fat tires great for unpaved road, and the fold-ability of the bike is why I got this one. Just assembled and test drove today. So far totally satisfied.

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reply from Jetson Bike

Thanks so much for sharing your Jetson experience with us, George, and leaving a 5-star review! We are thrilled to hear that you are absolutely loving your Atlas Electric Bike from assembly to test ride. We hope you're able to enjoy it for years to come! Welcome to the Jetson family and keep making moves!

Oct 3, 2023
Jess
5 out of 5 stars review

Verified Purchase

New Jetson Atlas fat tire

Pedal assist is smooth and efficient. Well put together e bike, feels smoother than Jetson Bolt pro. Impressive machine.

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reply from Jetson Bike

Thanks for taking the time to share your Jetson experience with us, Jess! We are thrilled to hear that you find the Atlas Electric Bike to be an impressive machine. Welcome to the Jetson family and happy riding!

Aug 19, 2024
hard to find bicycle part
2 out of 5 stars review

Verified Purchase

The bike is very good but it arrived with a defect

The bike is very good but it arrived with a defective tire and I had to buy another one and as soon as it arrived the parts for that bike are difficult to find.

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reply from Jetson Bike

Dear Sam's Club Customer,Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced with the defective tire. We understand how frustrating it can be to deal with such issues, especially when replacement parts are difficult to find. Your experience is important to us, and we will work on improving our product availability and support. Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. We're committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent. Best Regards, Customer Service Team at Jetson

Jun 1, 2023
Vincent
1 out of 5 stars review

Verified Purchase

E-bike.

The bike came with mal-alignment between the front wheel, the front clamp and the handle bar that Jetson has not help me to solve. I’m waiting for a relative that could help me, if not I’ll need to return the bike.

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reply from Jetson Bike

Thank you for bringing this to our attention. At Jetson, we take customer concerns and issues seriously. Please reach out to us at reviewresponse@ridejetson.com and our Support Team can further assist you.

Jan 6, 2024
Paco
5 out of 5 stars review

Verified Purchase

So much Fun

Christmas gift for my husband and he absolutely loves it. Easy to assemble, holds a charge well and it really goes fast. We will purchase one for me soon.

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reply from Jetson Bike

We are so appreciative that you took the time to leave this five-star review, Paco! It's so exciting to hear that your husband is loving his Atlas Fat Tire E-bike! The Atlas is such a sweet ride that can go up to 15.5 mph, and with the fat tires, you can tackle any terrain with ease! Ride electric, ride Jetson!

Aug 3, 2024
EJK129
3 out of 5 stars review

Verified Purchase

E-bike

Bike is nice and compact, extremely easy to assemble but lacks power to go up even a slight grade. Goes great on level ground but couldn't go up our driveway. Returned for a full refund.

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reply from Jetson Bike

Dear Sam's Club Customer,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found the bike nice, compact, and easy to assemble. However, we’re sorry to learn that it didn’t meet your expectations in terms of power and performance on inclines.We appreciate your feedback as it helps us to improve our product quality and services. We are committed to delivering products that meet our customers' needs and will use your input to enhance our designs.If you have any further concerns or need assistance with future purchases, please don’t hesitate to reach out to our customer service team at 1(888)976-9904. Thank you again for your valuable feedback and for giving us the opportunity to address this matter.Best Regards, Customer Service Team at Jetson

Jul 26, 2023
Norma
3 out of 5 stars review

Verified Purchase

Can't seem to get the bike registered for warranty

The bike works great.... now. Don't know what it will be like in a year, or two. Jetson website does not recognize the serial number I enter when I try to register my new bike. Emailed customer service to try to get it registered and all I'm getting is generic 'cut and paste' responses.

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Dec 25, 2023
Snackz007
5 out of 5 stars review

Verified Purchase

One for Him and One for Me and Now One for Her

Originally purchased as a Christmas gift for my son almost 3 weeks before Christmas. My son is a gamer and I decided to get him one so he can be more active and spend some time OUTSIDE of his room and away from his many gaming consoles. After reading the reviews, I ended up ordering me one a week after I ordered his, which will now be a Christmas gift for the both of us. Now we both can enjoy it and experience and reconnect with the outside world. My mom, who is currently in her early 60s, to my surprise, enjoyed it as well. My mom and I put them together Christmas Eve and took it for a test drive. So now, I must order her one. Now both me and my son and now my mom can enjoy the great outdoors while creating lasting memories.

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