Skip to Main Content
Sams Club
Sams Club
Customer reviews for Jetson Atlas 14" Fat Tire Folding Electric Bike for
Jetson Atlas 14" Fat Tire Folding Electric Bike
4.5 out of 5 stars
stars510 ratings375 reviews
  1. 5 stars76% (390)
  2. 4 stars10% (50)
  3. 3 stars4% (18)
  4. 2 stars3% (17)
  5. 1 star7% (35)

Member photos

  • +11 images
Sort by |
Showing 1-10 of 375 reviews
Sep 3, 2023
Bianca
5 out of 5 stars review

Verified Purchase

Bike

Perfect for my teenage boy. Came with all the tools to put together, has a front and back light for safety. Also, certain parts fold up for small spaces. Smooth ride! Then only 9 days later we had to return it because it wouldn’t charge. So I’m not sure if it’s the bike and they have problems with it that we didn’t know of. Or we just got a defective one. It was awesome besides that.

Helpful?6G66XUS6BBTT13954314456
May 31, 2023
Julie
5 out of 5 stars review

Verified Purchase

Super Fun Get One

Bought one tested it out and loved it so much we went to our local club and bought another. We go riding every day. People call it a “cheater” bike. I say if it helps me up these steep Ozark hills in my area, then call me a cheater. It is super fun. Best purchase I’ve made in a very long time.

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Thanks so much for sharing your story with us! Ebikes with both a twist throttle and pedal assists are not "cheater bikes", they help riders keep moving that might have not been able to before. We are thrilled to hear that you are enjoying your Atlas Fat Tire Ebike so much. Keep making moves!

Jul 27, 2024
Jenny r
5 out of 5 stars review

Verified Purchase

Love it!

Such a fun bike! This is my 2nd Jetson, 1st one was stolen. Definitely use a U-lock! We ride all day, usually 15 miles bouncing around town when we are camping. Small and easy to keep in RV at night or even in trunk of car. I’m 5’9” and my bestie is 5’4” and we both love them!!

Helpful?6G66XUS6BBTT13954314456
Feb 16, 2024
George
5 out of 5 stars review

Verified Purchase

excellent electric bike

Excellent electric bike, functions just as advertised. Easy 10 minute assembly right out of the box with a wrench and screwdriver included. Manual pedal cycling mode is like peddling a ten speed in second gear, easy to peddle, just have to pedal fast to get anywhere. Using the battery pedal assist is amazing and the cruise control mode fantastic. Built-in front and rear lights is a great added bonus. Easy bike adjustments makes customizing for different people easy. comfortable seat. folds up quick and easy for transporting in a trunk. Fat tires great for unpaved road, and the fold-ability of the bike is why I got this one. Just assembled and test drove today. So far totally satisfied.

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Thanks so much for sharing your Jetson experience with us, George, and leaving a 5-star review! We are thrilled to hear that you are absolutely loving your Atlas Electric Bike from assembly to test ride. We hope you're able to enjoy it for years to come! Welcome to the Jetson family and keep making moves!

Jul 19, 2024
Staynbusy
4 out of 5 stars review

Verified Purchase

Great Little Bike

Compact bike that I purchased to go to the mailbox (on farm, gravel road, 1/2 mile trip) and pick up pkgs at gate. With the original seat, the roughness on the gravel was too much. I changed out the seat (Cloud 9) which has springs and soft cushioning and it made a world of difference! Also had to purchase baskets ( front and back) for carrying mail and pkgs. It has a very short turn radius and sometimes struggles to get up the hill even with pedaling.

Helpful?6G66XUS6BBTT13954314456
Dec 22, 2023
Mr T
4 out of 5 stars review

Verified Purchase

Pretty great for price

So far, it has been ridden by a 240lbs 6’ human person for a mile. Works great. It also works indoors little too well! The fender on one of the teo that I ordered was broken during shipping so there is that. However, it isn’t terribly broken, but enough to easily notice. Bought 2 for my nephews, said I will have to test them out before they get to have or use them. (Christmas Gifts) -Rides nice -Good speed (even uphill) -Handles weight well -Works great for bike rides -Pedals work as intended -Wish there was little more resistance when pedaling faster

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Thank you so much for taking the time to leave this review and feedback! You made an awesome choice for Christmas gifts for your nephews! The Atlas Fat Tire E-bike has such a sleek frame design, and that fat tires are sure to make conquering any terrain a breeze! Happy riding and keep making moves!

Jan 6, 2024
Weapons50
1 out of 5 stars review

Verified Purchase

Misleading!

Manufacturers say 15 miles depending on the roads hills etc etc.! I have rode on different roads and different surfaces. I thought it had pedal assist so then I could go 15 miles but it doesn’t! I need to get a mileage Counter so I know exactly how many miles it goes! The most I say is 10 miles!!! I do not have a car and thought it would be a good idea to buy this but it was not !!! I do not think I can RETURN it because I already rode it??? What a waste of money!!!

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

The Atlas can hit a top speed of 15.5 mph and a 15-mile battery range. If you are only reaching 10 mile range, feel free to reach out to us at reviewresponse@ridejetson.com and our Support Team can take a deeper look.

Aug 30, 2024
Sam
1 out of 5 stars review

Verified Purchase

Terrible customer service

Broke after 1 month. It has a warranty but I can’t get ahold of anyone from customer service to help me. I’ve called almost a dozen times and after waiting nearly after an hour I was disconnected. I’ve sent emails with no reply’s. Very disappointed and am probably going to have to take the issue up with Sams club now.

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Dear Sam,Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced. We are committed to ensuring every customer is satisfied with their purchase and overall experience. We want to resolve this issue as quickly as possible.Please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction. Thank you for your patience and understanding.Best Regards, Customer Service Team at Jetson

Apr 16, 2023
Samy
1 out of 5 stars review

Verified Purchase

It’s good for a light weight teenager

Fixed front light, does not move with the direction of the bike. Going slight uphill seems challenging.

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Oh no! We are so sorry to hear about this experience and would love to help. Please reach out to us at reviewresponse@ridejetson.com and our Support Team can take a deeper look.

Jun 5, 2023
Sean
1 out of 5 stars review

Verified Purchase

Bought new but received a refurbished model

Bike was purchased as new but received a refurbished one. Front wheel is crooked, few scraps on the handle bars, and overall dirty.

Helpful?6G66XUS6BBTT13954314456
reply from Jetson Bike

Oh goodness. We sincerely apologize that this has been your experience, and we want to help! Please reach out to us at reviewresponse@ridejetson.com so that we can be of better assistance.