My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

[This review was collected as part of a promotion.] Love Love my Stearns and Foster Lux Estate King mattress. I am 60 years old and have had many brands of beds in my life. Never have I had the best night sleeps since purchasing this bed. My sister recommended Stearns and Foster and boy was she right. I have fibromyalgia and a bad back and I am telling you this bed has been a life saver. They said it might take awhile to get use to a new bed .. not for me. The very first night in my bed was life changing. I have told everyone I know with pain how this bed has changed my life. I wish I would have known this many years ago. ❤️

I have finally found a matress I get a good night sleep on. In addition i purchased the Sterns and Foster down pillows. After years of neck aches and pain, I no longer wake up in discomfort. Great job and thank you Sterns and Foster

Bought this mattress about 6 months ago...so disappointed, at the top of the mattress where the pillows go, it sinks way in. Looks like a 20 year old mattress.

[This review was collected as part of a promotion.] I love it. It has the perfect Firm to softness ratio. Very firm but not hard on the hips just like I like a mattress to be. Very satisfied with the mattress

[This review was collected as part of a promotion.] We are very happy with our purchase. The adjustable base is great for our backs. Highly recommend.

I didn't know what I'd been missing. All my aches and pains are gone. I look forward to climbing into bed and waking up refreshed. This is not something I take lightly or for granted. Thank you, Stearns and Foster.

The mattress is only a few months old and already sags over an inch in middle. Company will not do anything about it cause it has to sag at least 2 inches. Thousands of dollars down the drain! Save your $$ and go a different route.!!

It is too firm , the only option is to purchase a medium mattress , then add a soft , medium or firm pillow top. We tried the medium pillow top and it was too soft , so we purchased the firm , but it really hard.

Just got the Mattress. This will be the first night. Time will tell. If nothing else it is a gorgeous looking mattress. Hate to cover up. I gave the mattress a 5 star rating. Hopefully it will not disappoint us.