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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
391 ratings391 reviews
  1. 5 stars75% (292)
  2. 4 stars7% (26)
  3. 3 stars4% (16)
  4. 2 stars4% (17)
  5. 1 star10% (40)

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Showing 281-290 of 391 reviews
Jul 24, 2023
Holly
5 out of 5 stars review

It is a dream!

[This review was collected as part of a promotion.] I've heard that the perfect mattress existed but never thought too much about it. After many sleepless nights and lots of stiff mornings, I knew it was time for a change. This is the best thing I could have ever done! This mattress is beyond amazing and comfortable and the best thing I've ever laid on!

Review from stearnsandfoster.com
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Jun 9, 2024
Disappointed
2 out of 5 stars review

Sags quickly with no recovery

I give this 2 stars. I bought this several months ago and for the first little while it was great. But within a short time, less than two months, it was sagging where I usually lay and didn't recover. For the extraordinarily high price of the mattress I expected a long-lasting comfortable and supportive product. What I got was far from that. If I try sleeping elsewhere on the mattress I roll into the dip. The dip itself does not provide the comfort that I need for my bad back. What an expensive mistake this was.

Review from stearnsandfoster.com
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Jun 29, 2023
AJANJ
2 out of 5 stars review

Sent it back

At first I thought this was the most comfortable mattress ever. Then I had one delivered and snapped out of it. When you first lay on it, it's soft and comfortable. About an hour or so into your sleep, you discover you are in a hot gully. The memory foam holds the heat and if you sleep warm to begin with, as I am, this will drive you nuts. Also, since they use a lot of memory foam in this mattress, the off-gassing goes on for more than 2 weeks - and that's with fans going and windows open on a cool day. If any of this is a problem for you, move along. I swapped this out and got something else. It's a shame, too. Except for the glue spot on the side of the mattress (which at this price point should not have been there), it seemed like it was made well.

Review from stearnsandfoster.com
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Sep 19, 2023
Neachra
4 out of 5 stars review

Happily Suprised!

[This review was collected as part of a promotion.] First lets start off that this is an absolutely beautiful mattress, expensive but beautiful. But getting straight to it, for the price, the craftmanship should be wayyyy better. There were tons of stray threads all over the mattress which to me is unacceptable for the price. There are "nooks/divots" all over the mattress which can be slightly uncomfortable if your used to your traditional smooth mattress. I especially don't like this feature around the edges of the mattress because when you sit at the edge of the bed it feels like it is sinking in but it is not. When it comes to the comfort of the bed I received the medium pillow top. My mattress before was a firm and I would rotate using a memory foam topper ever 6 months. The first 2 weeks on this mattress was an absolute nightmare! I could not fall asleep, tossed and turned and woke up with constant back pain. For reference I am 5'9 200+ lbs and sleep alone so I had tons of room to roam on the mattress. By week 3 I was sleeping through the night and since then, every night is the best sleep I have ever had! You will have to break in this mattress which is a bit disappointing due to the price. The mattress is firm but still comfy, soft and welcoming without feeling suffocated. I attribute this to the pillow top giving added comfort. There is no noise (squeaks) when getting on/off the mattress and movement does not transfer if you are sharing the mattress with a child or partner. The mattress does sit quite high on the box spring but I like that since I am tall myself. I've had it for 2 months and it is holding up well, no sagging or anything. I expect this mattress to last a lifetime!

Review from stearnsandfoster.com
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Nov 26, 2024
Satisfied Customer
5 out of 5 stars review

Very good Quality

I had spine surgery a year ago and I bought another brand mattress just before surgery. It was messing up my spine. I thought I was stuck with it but I went to the store where I bought it and the salesman recommended making a warranty claim. I did and I was approved. I almost bought another brand which looked like it could be a problem. The salesman told me that another store had Stearns & Foster. I am so glad that I checked it out and I ended up buying the Estate Lux UF. At first I thought it was too firm but each day got a little better. It just needs a little time to get broken in. I will be buying Stearns & Foster from now on. The quality and craftsmanship are the best.

Review from stearnsandfoster.com
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Feb 21, 2023
Pammaw
5 out of 5 stars review

Pillow top provides the comfort I desired.

I really like my new mattress. I tried it out for a couple of 15 minute trials in the store prior to purchase and it felt amazing. I actually believe the medium with a pillow top would have been my preference, but was not available to try. I sleep pretty well on this mattress but find I sink in a little more than I expected after laying in one position for a while, so that when I move from my back to side, I lightly wake, but return to sleep as the new position provides me comfort. The quality of the mattress will hopefully keep the support I need for years to come.

Review from stearnsandfoster.com
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May 26, 2023
Roger
1 out of 5 stars review

low quality support with sagging

This is a replacement mattress, and it has the same problem as the previous one. it sinks where we lie. I weigh 175 and my wife 142 so that should not be an issue. We have requested another replacement but the requirements from Ashley furniture exceed our physical abilities ages 84 and 80) such as photographing the label and 360-degree photos of the matress. We had a Sterns and Foster double pillow top for years with no problem This matrass is substandard and not as good as a $500 matress that it replaced. So sorry we did it, we are just stuck with it since we have no clear path to fix the problem.

Review from stearnsandfoster.com
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Mar 9, 2024
Unhappy sleeper
1 out of 5 stars review

Already replacing...

Great at first but didn't last long... The depressions where we've slept are so bad that it's impossible to slept anywhere else. We always end up back in the depressions. Over time, it's gotten worse and worse and worse. We also got the adjustable base. It's so poorly crafted that we feel every movement all night long. We've had 17 months and we're already replacing. 4K down the drain for a crappy mattress and adjustable bar. Save you money and shop elsewhere.

Review from stearnsandfoster.com
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Oct 7, 2024
Unhappy Customer
1 out of 5 stars review

Don't Waste Your Money

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

Review from stearnsandfoster.com
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Sep 28, 2023
Dean
5 out of 5 stars review

Great firm mattress

[This review was collected as part of a promotion.] This mattress proved to be excellent for my back. I was skeptical for the ultra firmness but it proved that this is what I wanted. I do not use a spring box and I have it on the floor (sleep with my 2yr son). It helped my back pain disappear and it is highly recommended if you are sleeping on your back. Granted, I'm not able to sleep on my stomach any more but I do not care. It is a thick mattress that adds several inches clearance from the ground. Sitting on the edge doesn't create an issue i.e. it doesn't sank in. It may take a couple of days to adjust to it but I will never go back.

Review from stearnsandfoster.com
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