Hello Rosa! We are sorry to hear that your experience with our product was disappointing due to its dryness. We apologize for any inconvenience this may have caused. This is a rare and unusual occurrence for us, which makes it even more disappointing. Please contact us on 1-855-536-6946 or text us at 1-864-581-2463, Monday through Friday, from 9 am to 6 pm ET. Our team would be happy to assist you! Please mention your Case ID: S-15805172 when you reach out. Thank you for bringing this to our attention!

Hello Mom! Thanks for taking the time to contact us! We are sorry to hear that you were disappointed when your OREO CAKESTERS missed the mark and did not meet expectations. We are sorry that they TASTED TERRIBLE, and your grandchildren would not eat them. Please know this experience is disappointing and not up to the quality standards of our company. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Monday through Friday 9 am to 6 pm ET, our team would be happy to help you! Please use S-15007754 when contacting the team!

Hi Scb! We hate to hear that you were disappointed and have had a less than desirable experience with our product, OREO CAKESTERS. We are sorry they missed the mark for you because they TASTED LIKE CUPCAKES. This is a rare and unusual occurrence for us, which makes it more disappointing. We would like to report this to our quality team. If you want to speak with us, call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15037813 when contacting the team! Thanks