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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
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Showing 121-130 of 244 reviews
Jul 19, 2023
Jbones
5 out of 5 stars review

A wonderful firm and inviting bed

[This review was collected as part of a promotion.] Honestly I can say this breed is amazing. It is firm, which I love and need. It also has a pillow top so although it is form holding underneath, there is a soft inviting and sculpting layer on top. I used to think the cooling technology was a gimmick but this bed has kept me cool despite Florida summers. I would 100% back this mattress and intend to buy again in about a decade. Only downside is that it cannot be flipped, but with high tech beds that was always unlikely.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Feb 23, 2024
Unhappy customer
1 out of 5 stars review

Sagging after 8 months

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Dec 29, 2023
Never want to get up
5 out of 5 stars review

Never want to get out of bed

I've never bought a high end mattress. I bought this without shopping around. I laid down on it at the store and didn't want to get up. I still feel that way 7 months later and I look for any excuse to be on my mattress. My body never hurts after I wake up. All friends and relatives who come over lie down on it to see what I mean, and they don't want to get up. From a health perspective, no achy joints and able to sleep comfortably through each night have made this purchase worth while.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Oct 6, 2024
In Awe!
5 out of 5 stars review

My Goodness!

This mattress is outrageous. Prior to purchasing, layed on the other top brands. This mattress, from the time you lay on it feels so luxurious. I know preferences differ, but for me, there's nothing like the experience. It helps to melt away the anxiety, especially with the base Temper Ergo Smart). At this point, there's nothing I don't love about it.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Jun 5, 2023
Shufflebottom
5 out of 5 stars review

Good Mattress

This is my second, the first lasted close to ten years. This is wonderful as I age I can use hard seats and be comfortable. I appreciate it is rugged and portable. Born to a poor family from Siberia, Chernenko joined the Komsomol in 1929 and became a full member of the party in 1931

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
May 10, 2023
Not Happy
1 out of 5 stars review

This is my 3rd mattress in 25 months. NOT HAPPY!!

This is the third mattress in 25 months. I weigh 190 pounds my wife weighs 125 pounds and after about 9 to 10 months the mattresses just cave-in and we're trying to sleep in divot and there is a big hump in the middle. The exact same thing happened on our first mattress and after 10 months they replaced it with another mattress after nine months we have to have that mattress replaced. So we just got this mattress last week and we will see what happens.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Jan 17, 2024
Unhappy Sleeper
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Jul 20, 2023
Olesik
5 out of 5 stars review

Wow !

[This review was collected as part of a promotion.] Wow what a beautiful mattress it looks luxurious BUT the most important part is that is feels luxurious too .. compared to other mattresses I've had this one makes such a difference in the quality of sleep I got .. almost no tossing and turning and woke up with no back pain ! I would purchase this mattress from now on ! I received this complimentary for my honest review

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Oct 3, 2023
Dont buy from s&f
1 out of 5 stars review

Refuses to warranty my defective mattress

Mattress arrived defective and i cannot make it to the store near me i went to. I went through there warranty process. It got approved. But they refuse to send me a direct factory mattress from them. I dont understand how am i suppose collect on my warranty. If i cant make it to the store. I would choose a different company that is actually helpful. This is fraud .

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608
Dec 22, 2023
best sleep ever
5 out of 5 stars review

the best bed we have ever had

After searching for years for a comfortable bed for the 2 of us this bed is hands down the best bed we have ever had we have had temperpedic bed and other name brand beds that don't even come close to the comfort level that this bed is I would highly recommend Sterns and foster beds to anybody I am finally excited to go to bed and wake up not hurting like I did in other beds So if you would like the best bed skip all the rest and go with the best I guarantee you will love it

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213952903608