[This review was collected as part of a promotion.] The mattress is comfortable enough, but extremely heavy. It is most difficult to lift while placing a fitted mattress protector and fitted sheet. I wish I would have be appraised of this in the store. It is not practical for anyone with ordinary strength. I noticed the delivery men even had difficulty lifting it to remove the plastic covering. What do you suggest?

I carefully researched S&F and tried many different models. In the store I really loved the Lux Estate medium. The mattress I recieved had a sink hole in the middle. I quickly notified the store and they took prompt action to replace the faulty mattress. The new one I recieved also sinks much more than the store model that I fell in love with. It is better than the first one I recieved. However, I'm not up to another round of musical mattress, particularly since the second mattress is "signed" by the same person who signed the first sink hole mattress. I guess I am the chosen one that this person learns on. I'm very sure that I will be needing to replace this bed in a few short years, but when I do you can bet everything you own that it will NOT be a Sterns and Foster! Fool me once, shame on you. Fool me twice, shame on me.

This is our second Stearns and Foster mattress and this time we chose the Lux Estate firm pillowtop. As I'm recovering from a broken back, the promised support from this mattress was quite important. But after I ordered it, I worried it might be too firm. Well, I shouldn't have. The White Glove delivery was great. Right on time, quick and efficient. I couldn't wait to try it. Wow! Turned out this new mattress offers far more than simply support. Oh my yes. It's true comfort. Bottom line: we couldn't be happier with our purchase. Oh, and 'happy to report we're sleepin' like babies.

I had to become a side sleeper due to my CPAP and sleep apnea and developed a sore neck and shoulder on my previous firm mattress (which was perfect for my back sleeping comfort). The Lux Estate is now my perfect mattress....so comfortable, supportive and relieves all my pressure points! Better sleep, less waking up, less apnea events. It is a wonderful mattress!

At first I thought this was the most comfortable mattress ever. Then I had one delivered and snapped out of it. When you first lay on it, it's soft and comfortable. About an hour or so into your sleep, you discover you are in a hot gully. The memory foam holds the heat and if you sleep warm to begin with, as I am, this will drive you nuts. Also, since they use a lot of memory foam in this mattress, the off-gassing goes on for more than 2 weeks - and that's with fans going and windows open on a cool day. If any of this is a problem for you, move along. I swapped this out and got something else. It's a shame, too. Except for the glue spot on the side of the mattress (which at this price point should not have been there), it seemed like it was made well.

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

I am very disappointed in the Stearns and Foster Lux Estate 16" Medium Euro Pillow top mattress King Prime model. After paying over $4000 for such a mattress and only after 6 months, I would hope that it would at least not sag yet. The center of the mattress is like rolling up on a hill. Both sides of the mattress have indentations where my partner and I sleep. Neither of us is a heavy person. I might expect something like this to happen with a soft mattress, but this one of the reasons that we have selected medium.

[This review was collected as part of a promotion.] As a 76-year-old male and a 62-year-old female, we have noticed improved comfort while lying on the mattress; sounder sleep. Do to its firm support it is easier to move around on the bed. We do greatly enjoy the new mattress.

Was told this was a great mattress and maybe it is for a single person who is 90 lbs. My spouse and I sleep close to each other and we sink. It is very uncomfortable to wake up in the middle of the night and feel like we are in a hole. We have more than one home so by the time we figured out how uncomfortable I was past the time to exchange. After 15 months we can't take it. Currently buying a new mattress and buying a new bed frame so I can move our bed to the guest room. Waste of money for sure.

I like the mattress a lot. It is very comfortable. My only issue I have is that I did not receive any paperwork that told anything about the warranty although I did register it online. I don't know for how long it is under warranty. Please send me information about the warranty to my email address.