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Member's Mark Garden Hose Reel Cart with Steel Basket

Works great and better quality than some more expensive ones

Mike

Very nice hose reel. The reel has ball bearings on the shafts. Easy to assemble. Great price!

Very nice hose reel

Excellent product

For the price this was a good value in comparison to others available.

Good value

Hose real product

Garden hose cart

A great hose cart.  Very happy with our purchase! Highly recommended!

Strong and Sturdy!

Works great.  saves a lot to time and space with the hose.

hose reel cart

Replacement for one that we had that finally wore out. Solid hose reel that works well

Good product 👍

Product is sturdy, useful and works well with 100 ft. of hose.

Better than Plastic

I am unable to assemble the Hose Reel due to damage while in the box. The reel has several dents, which I overlooked continuing to assemble the unit.
Unfortunately, at the point the handle is placed onto the Hose Reel cart the assembly proved impossible. The handle was also part of the damaged pieces. The poles that are supposed to match and slide/lock onto the cart are bent more than 2" (inches) outside of the cart receiving poles.
I followed the very simple document inside the box to contact the phone number if parts missing or damage. The only option provided when calling the number is to send an email, which I did. From this email, I received a response to send an email to a different address....which I did.
This is  the current status. 
I have an unusable "new" hose reel cart.

Damaged - unable to repair/replace

We purchased the hose reel listed at $57.40 so we purchased 4 of them. We were charged $99.99 for each and ask for a refund but Sams Club said they were on sale at that price but it didn't say it was on sale or a sale ending date so we ask for a refund of the difference but they have not done anything about it after we contacted customer service and talked to management and they haven't responded back as of yet. We even showed them the picture that was listed on there online site showing the price of $57.40. But they still won't do anything about it. The check out even showed it any $57.40.

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