I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

This mattress is hot and well, saggy. I am not that large but if I lie in the middle of the bed, I create a 4-6 inch impression which makes movement hard. I guess it is the memory foam that does that since it was not apparent at first. I have had a few back surgeries and need more support to keep my back in alignment.

[This review was collected as part of a promotion.] I usually purchase firm to medium firm mattresses because soft mattresses in the past have been lacking in support. I was really surprised with the Stearns & Foster Reserve Soft Pillowtop. First, it's the thickest mattress I've ever slept on. Do buy deep fitted sheets to cover this. Second, it's not bouncy. My husband getting in bed next to me barely affected my side of the bed. Lastly, it's incredibly soft, but I am supported and slept comfortably. Because I never trust soft mattresses to h support me when I'm sleeping, I would not have picked this out in the store. This trial has changed my mind. This mattress is amazing. I would recommend it to everyone, even those who are used to sleeping on firm mattresses.

Purchased in June but already sagging & I have been rotating it too. Now it is sagging on both sides. Tried to file a warranty claim, there is a fabulous 10 yr warranty however, there are so many loopholes in the warranty it's worthless to me. For some reason I have to prove I bought the mattress although my invoice is on file by providing a pic of a law tag. That is a paper tag on the side of the mattress which of course I removed. Could hear the paper crunching when using the mattress. So I was told I could use a tag on the bottom of the mattress. I looked and it doesn't exist, I did not remove it and have never looked at the bottom of the mattress. It was delivered and placed right side up on the bed, I never saw the bottom. I wasted my money & cannot recommend this mattress. Beware if you plan to purchase & be sure to check out the warranty requirements.

[This review was collected as part of a promotion.] When it was time to replace my old mattress, I was apprehensive with all the new companies online, I turned to a trusted brand with Stearns and Foster and I'm very happy I did. Ordering was easy, delivery was seamless and the quality is unparalleled. It's perfect, it's actually beautiful too. It was a great experience.

[This review was collected as part of a promotion.] I recently was treated with the exquisite Sterns & Foster Reserve Firm Pillowtop Queen size mattress gifted by Stern & Foster and Bzzagent, and let me tell you, it's been an absolute sleep game-changer! The level of comfort and support it provides is out of this world. The pillowtop adds a touch of amazing softness without compromising on the firmness I prefer. It feels like sleeping on a heavenly cloud while maintaining perfect spinal alignment. Crafted with utmost precision and attention to detail, this mattress impressed me in every aspect. The use of premium materials and sturdy construction showcase its exceptional quality. I'm impressed by the thoughtful design that keeps it cool all night, ensuring I never wake up feeling overheated. Mornings are now a true delight as I wake up feeling refreshed and rested. The perfect blend of support and plushness has significantly improved my sleep quality, leading to more productive and energized days. With its generous Queen size, there's more than enough space for my partner and me to enjoy a restful sleep without disturbing each other knowing that we are both plus size. This mattress is a true blessing for couples! While it might be considered a splurge, I can confidently assert that the Sterns & Foster Reserve Firm Pillowtop Queen size mattress is worth every cent. It's an elite product that has surpassed my expectations, and I wholeheartedly recommend it to anyone seeking an unparalleled and rejuvenating sleep experience.

[This review was collected as part of a promotion.] I loved it. It's really hard to find a decent firm bed but I have hope with this one. I'm so happy with it.

The mattress was just delivered yesterday so we have it for our first night and it has been awesome. This morning we did not want to get out of bed it was toooo comfy.

[This review was collected as part of a promotion.] I absolutely love my new mattress and sleep all night every night without waking up to sore muscles and poor positioning.

Truly the best mattress I have ever owned !! I sleep better and longer on it. Even better, I sleep so comfortably that I have zero body pain when I get up . My other mattress would make my hips hurt. Sounds crazy but its true