I had the cassatt ultra plush and exchanged it for the lux hybrid soft and regret every minute of it. I swear I have a defective bed. It is only soft in certain spots and for the most part hard all over and I can feel the coils or whatever this bed is made of. I've had it longer than 6 months so it's definitely had time to break in and still as uncomfortable as ever. And from previous reviews I know stearns and fost won't do a darn thing about it. Such an expensive bed for low quality. Do not recommend!

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

[This review was collected as part of a promotion.] We badly needed a new mattress. I was begrudgingly looking for a new one as our previous experiences had been pretty poor. We tried so many mattresses before our last purchase, and thought we loved the one we chose. But once it was home, it felt like something completely different - in the worst ways. We tolerated it for a while because we'd paid so much for it. But it was time for a new mattress. Enter the Stearns and Foster Lux Hybrid mattress. I wasn't sure how it would feel since we didn't test it first. But it well exceeded all of my expectations. It's beautiful to look at and to sleep on. It has just the right amount of plushness and firmness. It doesn't sleep hot at all, which was a concern for us. Our regular queen sheets fit perfectly. We don't need a mattress topper! I would buy this mattress again! Highly recommend!

[This review was collected as part of a promotion.] This. This is the one. It's got everything. It's conforming to the body like memory foam, supportive like inner spring, cool, comfortable and you sleep in it like there isn't a care in the world. This is the best bed I've ever owned or slept in. It's worth every cent.

This mattress is outrageous. Prior to purchasing, layed on the other top brands. This mattress, from the time you lay on it feels so luxurious. I know preferences differ, but for me, there's nothing like the experience. It helps to melt away the anxiety, especially with the base Temper Ergo Smart). At this point, there's nothing I don't love about it.

BUYER BEWARE unless you have money to just throw away. This is the worse performing mattress I have ever owned manufactured in a Stearns and Foster.brand. I purchased a Queen and a king to replace older mattresses 4 months ago and have regretted it ever since. There is not any support in it. When you sit or lay for just a short period of time it bottoms out giving you NO support there. Forget about a good night sleep because it is not going to happen with this mattress. Neither my husband or myself are large people. Getting up in the mornings with back pain and not rested since a few hours is all either of us can take on this mattress does not make for a good day. I have a medical condition that makes getting enough sleep crucial to daily function. This issue with this mattress goes beyond "break in" condition. You feel like you are in a hole all the time. I guess buying a new model mattress is like buying a new model car, you don't do it! Wait until enough complaints are made that the manufacturer makes the corrections necessary to manufacture a reliable quality product before you make a purchase. I feel like a crash dummy for mattresses in the testing phase!! Unfortunately I DO NOT have anything good to say about this mattress. For the money spent I expected quality from Stearns and Foster as I always have. I only gave it one star because that was the lowest I could rate it.

[This review was collected as part of a promotion.] I received this Sterns & Foster mattress for free to review through BzzAgent. The Stearns and Foster Reserve Soft Pillowtop is substantially heavier and thicker than the current mattress I was using. It looks and feels luxurious. The mattress feels soft but it doesn't sink in when I lay on it. I wake up with no back pain. I would replace all my mattresses if I have the means. I would definitely recommend this brand to friend and family.

My wife and I are on our second Stearns and Foster mattress. The first failed under warranty luckily and was replaced with our current mattress. Our experience with our current mattress is the same. Both sides have indentations and valleys that create a poor night's sleep. My wife is under 110 ponds and I am around 175 so I dont think our weight is an issue. Customer service will not replace this mattress stating "it is still within limits". By the way, this mattress is only 3 years old. Our next mattress will not be a Stearns and foster.

My husband and I are absolutely blown away by the quality of this product. We knew we needed a new mattress, but have been trying to hold out as long as we could (inflation ). After a month or so of consistently waking up in pain, with stiffness and aches that would last a good part of the morning, I had the last straw. We went to our local mattress store and we trialed several different beds. My husband and I agreed we wouldn't shop with price in mind, but instead we would shop for comfort. I laid on this mattress and felt like I fell into a cloud. It supported every curve on my body and suited me as a side/back sleeper and my husband as a side/belly sleeper. We still laid on other mattresses - unsure if we wanted traditional coils or if we wanted to get another all foam mattress. The hybrid is really the best of both worlds. We got it delivered and set up, napped for the afternoon and woke up for the first time in months without any shred of pain! My husband and I both have rheumatic arthritic conditions. The bed you sleep on is an investment. We have the soft, the medium was okay, the firm was too much for us. If you can, sample the mattress and you, too, will be sold on the superior quality of Stearns & Foster!!!

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.