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Customer ratings & reviews for
Member's Mark 9' 800 LED Pre-Lit Grand Spruce Christmas Tree
4.5 out of 5 stars
stars231 ratings117 reviews
  1. 5 stars78% (180)
  2. 4 stars10% (23)
  3. 3 stars3% (7)
  4. 2 stars3% (6)
  5. 1 star6% (15)
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Showing 101-110 of 117 reviews
Nov 30, 2021
BH
4 out of 5 stars review

Verified Purchase

Pleased with purchase

Very easy to set up

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Nov 23, 2020
cbernie
2 out of 5 stars review

lights stopped working

Had this tree for 2 years. One Christmas season. This year I set it up and it seemed to be ok and then I turned it on the second day and half the lights on the bottom section were not on. Called customer service and the warranty is to send out a strand of light to replace the burnt out one. Not exactly what I was hoping for. Probably would not buy again.

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Nov 30, 2020
IVG
5 out of 5 stars review

Beautiful Tree!

Exact height and look we were going for. Does not look like an artificial tree. Section three did not original light out of the box. After looking at the connection, we determined that the contacts were not lining up to provide current. With a simple twist, the lights are now perfect. Saved us a trip and the hassle of returning!

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Nov 24, 2018
jenn
3 out of 5 stars review

quick and easy to assemble, but sways a lot

Overview: Pros: easy to set up, led lights look good, branches require very little manipulating, overall appearance of the tree is very pleasing Cons: a lot of play with each section results in a lot of sway, base is not sturdy enough for height of the tree, needles are very stiff Just bought this tree today. Set up was very easy as each section fits into previous section. There is quite a bit of play once connected which results in a lot of sway. We zip tied a pole to the tree to stabilize it, which worked very well. Called customer service to verify if the wobble was normal and expected. She explained that it is designed that way to protect the electrical connectors on the base of each section. She also said that the sway would lessen with the weight of ornaments. We will find out if that's true.

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Nov 6, 2021
Scott
5 out of 5 stars review

Beautiful tree!

This is our second year using the tree, and so far it's been great. Don't have to worry about plugging in each section, which makes it really easy to put together. LEDs can be set to one color, or set to switch every few seconds. The storage bag is really handy too!

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Dec 8, 2019
Carrie
2 out of 5 stars review

Nice looking tree, defective out of the box.

Purchased the tree this morning. Setup was easy, until we plugged it in. A section of lights were not working, so we checked the bulbs. Still no lights. After some digging we found the problem. Several wires were severed right out of the box. As far as looks go it's a great tree for the money, but it is also quite wobbly. Will probably go back to a real tree after this experience. Thank goodness for the 90 day return policy.

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reply from Polygroup

Hello Carrie, thank you for telling us about your situation. We regret the inconvenience. Please consider contacting us, at 888-919-0070 or warranty@polygroup.com, for assistance with your tree lights. We want to help! Best regards, Polygroup Manufacturer

Nov 24, 2018
hollyalli
5 out of 5 stars review

STUNNING

This tree is absolutely beautiful. The branches look very realistic and are placed perfectly. In fact, people have asked me how long I spent separating the branches like I did. I literally had it up in about 15 min. Hardly even had to mess with the branches. It comes with a move BIG tree bag for easy storage! Very happy with this tree al around.

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Nov 28, 2021
Merry For Christmas
5 out of 5 stars review

Great Looking Tree

We have 9 ft ceilings and the tree literally made the cut. We went to see this tree in person before purchasing and it didn't seem as big in the store. Overall it is a beautiful tree and we are happy with it. The changing lights was something I really wanted and the foot switch and mini remote are super convenient!

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Nov 27, 2021
Candise K
4 out of 5 stars review

What about the star?

This tree is gorgeous, the twinkle setting sets the perfect Christmas mood. I can't give this tree 5 stars because it is missing an outlet at the top to plug your star into. My husband had to run a green extension cord down it to have the star light up. Which is a bummer in my opinion.

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Nov 17, 2018
emc3dad
4 out of 5 stars review

looks great, but...

The tree is full and looks great when assemblers and lit. The connection system is very clever and easy. The connection system also makes for a very loose connection. There's a good amount of wobble. Also, I couldn't find a plug anywhere at the top to plug in our angel tree topper. That was a huge issue as the placing and lighting of our angel is an annual tradition. Bummer.

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