Oaks' team made the pre-prep totally effort free. They did it all. The interaction with my gas company, permits, everything, my efforts were zero. The installation took 6 hours and their team leader was great. I don't know when I have ever spent such an amount of money with a perfect result.

We love the peace of mind our new Generac provides! Already had one brief outage and it responded as advertised! The installers at Albrite Electric were extremely knowledgeable, courteous and professional! I highly recommend both the brand and installers!

What would you expect to see or use with a WiFi enabled Generator? Would you like to know when or if your last weekly test run completed successfully? SORRY Would you like to know if the ON/OFF switch has been turned off? SORRY The APP crashes, so much so there is an option to send error report OR always send error report. What you get: 1) It will say if your Generator is ready (but not if it is turned off by the switch which they now put on the outside of the generator so any yahoo can turn it off, your away from home oh well guess the pipes will freeze, your family is in the dark and dont know why), oh that comforting feeling of having a generator...GONE 2) It will tell you the number of run hours 3) It will tell you if your battery voltage is good. 4) It will email you once a month with the above information. 5) Monthly report tells you if there was problems in the last 4 weeks, not immediately The app has a manual you can look up. If the app is working. The generator when under test is quieter than the older models. For example I cant hear mine run during test, but can hear the neighbors when his runs. In 3 months of operation we had one power failure and the unit worked flawlessly.

This is my first purchase of a whole house generator, I can not comment on reliability because installation was just completed. What i can mention is that i liked the fact that i did not have to worry about anything. The sales team was responsible for everything, they called and scheduled the utilities for identification, pulled the permits and scheduled the gas and electric companies to make the required connections. I would also like to mention that the people that did come out to perform maintenance were very knowledgeable and professional. Highly recommend this product and this company.

Had unit installed May 2018 so we would have A/C in the event of a hurricane related power outage similar to outage during Hurricane Irma in 2017 when we were 5 days without power. As of June 2022 annual service the unit had only 25.5 hrs on meter. So until September 28, 2022 when Hurricane Ian hit and we lost power we had no experience with extended run time. Owner's manual indicated need to check oil frequently as it might need oil added. I had assumed after June 2022 service the unit would have enough oil to run safely for a minimum of 24 hours without getting a low oil warning. Due to the rain and wind it was not possible check the oil and at 27 hrs (9/29/22) the unit stopped under low oil warning. I had only 2 quarts of the required oil. A check 12 hrs later indicated it had gone through a quart so I had to reduce load until I could get more oil on 9/30/22. I was not pleased that after 39 hr run time I had to severely reduce the load and go without A/C- the main reason I bought the unit for. The owner's manual NEEDS to indicate the potential amount the generator may use during 12 hr continuous usage so people have an appropriate amount of oil on hand. I had no idea the unit would use 2 quarts a day. In the future I will have at least 10 quarts of oil on hand. Other than this annoying lesson learned I am happy with the unit.

With the 22KW model we were not sure what we were getting into. But, with a good local dealer, all went very well. We were trying to hide it in the landscaping but, because it looked so smart and functional, we are glad we didn't. The dealer's installation staff were extremely helpful and answered all our questions. As an engineer I had many but once installed, the system seems designed to function very much on its own with almost no input from the homeowner. And after past tending to a portable at 3am in the midst of a hurricane, we are almost looking forward to the first outage! A real winner!

Just had our new whole house generator installed today. It tested out perfectly and I have every bit of faith it will perform flawlessly. Its not the best looking addition but it could have been so much worse. If we ever have the need to use it, I will update with a new review.

I had my 22kw whole home generator installed 12/8/2016 and now I have no fear of an extended power outage. This is the time of the year that we have most of our inclement weather and the forecasts don't seem to bother me at all now. The installation process could not have gone any smoother. The whole generator is smaller than my outside central ac unit. Thanks for a great product.

I just had my Generac generator installed yesterday. What a relief to know we are now fully covered in the event of another power outage. I had a Generac portable unit for years, however with the last two power outages I was unable to purchase gas. Now we are no longer in need of gas as I have propane supply to last numerous days of constant run.

We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.