Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-494-3552 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.

Thank you for contacting 3M. We apologize that the product was missing from the package. Please contact Sam's Club Customer Service directly for further assistance and if they are unable to assist you, please contact us at 1-800-328-6276, available Monday through Friday from 8:00 a.m. to 4:30 p.m. CT -IV