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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft for
Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft
4.3 out of 5 stars
stars377 ratings377 reviews
  1. 5 stars74% (279)
  2. 4 stars7% (26)
  3. 3 stars4% (15)
  4. 2 stars5% (17)
  5. 1 star11% (40)
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Showing 1-10 of 377 reviews
Dec 20, 2023
Cindy / Bob
5 out of 5 stars review

Verified Purchase

Rest easy!

[This review was collected as part of a promotion.] We had a 20yr old pillow top that we could flip and were very hesitant to jump into the new mattress market. Very worried about too much foam and heat. We did a lot of investigating and felt that Stearns & Foster had a product we could embrace. It has only been a week but the change over has been very flawless. We are both very comfortable and can tell the quality of the mattress is high end. Hopeful we will continue to be happy for many years.

Review from stearnsandfoster.com
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Jun 11, 2024
Cloud 9
5 out of 5 stars review

Verified Purchase

Heaven on Earth

[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

Review from stearnsandfoster.com
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Dec 28, 2023
A new hip
5 out of 5 stars review

Verified Purchase

A new hip

[This review was collected as part of a promotion.] I had a massage every other week for my left hip. I do stretches. I walk. I had pain in my left hip on my previous mattress. This mattress has totally removed the pain in my left hip. I did not expect it to improve my night's sleep as much as it has.

Review from stearnsandfoster.com
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May 17, 2023
Tmybrgr
5 out of 5 stars review

Verified Purchase

Best Bed Ever!

This is sort of like the goldilocks bed, it is at both times soft yet somewhat firm (so you don't sink into it like jello) but doesn't feel like you are laying on a brick that has no give. If you like medium, but are more on the plus side, get this one for sure. It does conform a bit over time as you sleep on it but in a nice way not where it feels like you sink into it, but rather molded to you and comfortable. And it never feels like you are sagging. just a few months in but love it so far. Highly recommend.

Review from stearnsandfoster.com
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Aug 26, 2024
Lola25
5 out of 5 stars review

Verified Purchase

Superior Bed, Superior Service

[This review was collected as part of a promotion.] After 15 years we had had enough of our sleep number bed and wanted an upgrade. We visited many furniture showrooms and laid on many beds but kept coming back to Stearns and Foster. For various reasons we bought our bed directly from Stearns and Foster and found their customer service to be top rate. We are primarily side sleepers and found this medium firmness bed gave us the proper support. It's been two weeks now and so far are very happy with our decision. We are not only sleeping better and longer but wake up more rested and with less aches.

Review from stearnsandfoster.com
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Jan 8, 2024
Brooksie
5 out of 5 stars review

Verified Purchase

Sleeping On A Cloud

[This review was collected as part of a promotion.] From purchase to delivery it was an excellent experience. If I should win, I want one for my guest bedroom! They're a bit pricey but worth every penny! You truly get what you pay for with Stearns and Foster. I've tried many brands throughout the years and all of them were a waste of money!

Review from stearnsandfoster.com
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May 30, 2026
Sleeping Soft
4 out of 5 stars review

Good quality Mattress

We had a S & F years ago.. Bought another brand about 10yrs ago and I have been waiting on it to wear out so I could go back to a S & F So far ( 1 month in) it is super comfy.. I have had some issues with pain across my shoulders since we have been sleeping on it.. I am hoping its just my body getting use to it. It is super comfy and soft. We opted for the medium and Maybe should have gotten the firm.. We shall see

Review from Stearns & Foster
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Sep 28, 2023
Porcupine Snoozer
2 out of 5 stars review

Verified Purchase

11 weeks an air mattress. Save your time and money.

[This review was collected as part of a promotion.] The mattress is ok but certainly not worth waiting 11 weeks for. Aside from experiences with Mason and Glenda, who were very helpful, the Customer service team was extremely unhelpful and dismissive. It's not worth the headache buying from, and dealing with Stearns & Foster.

Review from stearnsandfoster.com
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Mar 19, 2024
Sound Sleeper
2 out of 5 stars review

Verified Purchase

Super Sleeper

[This review was collected as part of a promotion.] Amazing mattress. Thought the Soft Pillow Top would be too soft, but No. From the very first night, we have slept extremely comfortable and restful throughout the night, unlike our old mattress. We are so very satisfied with our purchase. With the many choices Sterns & Foster offers you can't go wrong. I thank S&F for a great nights sleep.

Review from stearnsandfoster.com
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Aug 21, 2023
Tony C
1 out of 5 stars review

Verified Purchase

If I could give ZERO stars, I would!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

Review from stearnsandfoster.com
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