Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Manhattan 3-Piece Top-Grain Leather Reclining Set for
Manhattan 3-Piece Top-Grain Leather Reclining Set
4.1 out of 5 stars
stars
300 ratings206 reviews
  1. 5 stars58% (174)
  2. 4 stars17% (51)
  3. 3 stars9% (28)
  4. 2 stars4% (12)
  5. 1 star12% (35)

Member photos

  • +14 images
Sort by |
Showing 41-50 of 206 reviews
Sep 20, 2020
Reviewer name: Dave
1 out of 5 stars
1 out of 5 stars review

If over 5' tall this recliner is useless

I bought from Sam's Club the 3 pc Manhattan set. I received the Braylen 3pc set. Don't know what the difference is. The sofa and love seat are acceptable since there are only two in our household and won't be reclining that often. The quality seems fine also. If Abbyson won't let me switch recliner even if I have to pay more for another one, then the recliner will go to Goodwill as it is useless. I am only 5'10" and my legs hang off from the calf down which is very uncomfortable. Also once I recline there is no way to get recliner to lock back into chair position. If I try to lean forward to get leg rest back to locked position the whole chair tips forward.

Helpful?76WWMG4NN6F913948667666
reply from Abbyson Living

Hello and thank you for reaching out. You did in fact receive the Manhattan, the SKU is correct, boxes and labels can vary. Hopefully this clears up any confusion! Please feel free to reach out to us if we can be of any assistance at samsclub@abbysonliving.com. We're standing by to assist.

Mar 12, 2025
Reviewer name: Tyler M
5 out of 5 stars
5 out of 5 stars review

The Manhattan top grain leather 3 piece recliner sofa set is soft and comfy. and it is very difficult to go back and putting it down is a little. Difficult putting on your back trying it depends how strong the person is to putting it back on the chair

Incentivized Review
Review from Field Agent
Helpful?76WWMG4NN6F913948667666
Jul 5, 2022
Reviewer name: Kumar
2 out of 5 stars
2 out of 5 stars review

Leather Peel Off after 8 months

The sofa is really good, and we like it, but after approx. 8 months of usage the leather at the center seater leg support area is peeling off. When reached out to customer care using the email Id provided in most response, there is not even a single reply from them for about 2 weeks, now we doubt on the quality.

Helpful?76WWMG4NN6F913948667666
reply from Abbyson Living

We are sorry to hear about this happening! We would like to further assist you in making this right. Please reach out to our dedicated Customer Service Team at samsclub@abbysonliving.com so they can further assist. - The Abbyson Team

Sep 30, 2019
Reviewer name: Bitty
1 out of 5 stars
1 out of 5 stars review

Terrible...so disappointed

I bought this set...it was beautiful in the pictures and what I received 4 weeks later was horrible. I don’t know why Sam’s Club allowed something damaged to leave their warehouse. I have purchased from Sam’s Club many times and have had great results but this was a disappointment

Helpful?76WWMG4NN6F913948667666
reply from Supplier Response

Thank you for reaching out regarding this concern, this is likely a quick fix. We would like to get this resolved as soon as possible. Please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order number. - The Abbyson Team

Mar 12, 2025
Reviewer name: John W
4 out of 5 stars
4 out of 5 stars review

Super comfortable! I'm looking in person at the recliner chair, but the entire set is the same material and construction. This is the chair I want to sit in if I'm watching a full movie. It's plush, the leather has a nice feel, and the it reclines perfectly. I like that the recliner handle is subtle and easy to operate. It's also nice that you can stop at any position between upright and fully reclined. Folding the footrest back in requires very little effort. Note that this chair does not rock, even a little. The style, visually, is on par with these types of recliners. It looks as plush as it feels.

Incentivized Review
Review from Field Agent
Helpful?76WWMG4NN6F913948667666
Sep 30, 2019
Reviewer name: william
1 out of 5 stars
1 out of 5 stars review

after waiting 4 weeks to get this set, it was delivered, with the sofa broken, a call to Sams club and they sent a new set, 4 weeks later, but with no pick up of the old set, then to top it off, the love seat didn't have the velcro to attach the back flap together, in the meantime I have 6 pcs of furniture in my living room.

Helpful?76WWMG4NN6F913948667666
reply from Abbyson Living

Hello! We have sent a note to the delivery company about the delayed pick up time (it shouldn't be that long). The delivery agency is indeed separate from the manufacturer. This issue should have been corrected, please reach out to us if it has not! - The Abbyson team

Apr 6, 2019
Reviewer name: Shopper
1 out of 5 stars
1 out of 5 stars review

Bad quality

It is the worst quality sofa we purchased. In first 2 months one of the recliner stopped working. The sofa discoloration started within 4 -5 months and and in a year it is really bad condition. As it has discoloration patches all over the sofa. It looks like a 20 year old sofa. Our another sofa which is like 13 years old and still looks better than this one. One more thing the color is much darker than what you see in the pics. It is like black brown color. Stay away from this living room set,

Helpful?76WWMG4NN6F913948667666
reply from Supplier Response

We take pride in producing high-quality products. This item features thick, high-quality fabric, a sturdy frame and high-density foam cushions. The item is beautiful in person and will hold up with normal use. We do try to ensure the color is as accurate as possible, though individual screens do tend to vary. For further questions, you can reach out to our customer service department at 888-406-0838 or via email to samsclub@abbysonliving.com. – The Abbyson Team

Mar 12, 2025
Reviewer name: Stephanie H
5 out of 5 stars
5 out of 5 stars review

The Manhattan top grain leather 3 piece reclining sofa set is comfortable for a leather chair piece. The other 2 pieces were not available to see at this location. So can only attest to the recliner part of the sofa set. The armrests are very wide and cushy. It was not difficult to use the button on right side of recliner to pop feet up to recliner. If you push all the way back you can recliner almost all the way and easily could fall asleep for a relaxing afternoon nap. Definitely recommend this leather sofa set.

Incentivized Review
Review from Field Agent
Helpful?76WWMG4NN6F913948667666
Apr 21, 2017
Reviewer name: Joseph
5 out of 5 stars
5 out of 5 stars review

Overall, Excellent Initial Quality and Value

I purchased this set about 3.5 weeks ago and finally recieved the shipment today. The wait was stated up front and expected and frankly, very well worth it. The shipping team was also kind and courteous as well as helpful. As far as the couches, they're large, though definitely not huge. The leather appears to be of top quality and is darker as many of the reviews have stated than they appear in the pictures online. The leather feels thick yet is more than soft enough. The cushions are medium to hard with regards to firmness- I find them to occupy a nice sweet spot as far as their firmness. The mechanisms for reclining feel solid and have no give and do not wobble back and forth under a person's weight. I'm 6'3", 225lbs and I can get pretty comfortable stretched out on the couch, though I can't stretch out all the way without resting my head on the arm rest. The seating area is large enough for it not to be a problem, though not huge. The one thing I will say is that I'm probably about as large of a person that could comfortably use the recliner. The recliner does not have a very wide seating area, but is appropriate for me (34" waist). Overall, very happy with my purchase and would do it again. Also; I appreciate Sams Club for refunding the extra 400$ as I bought it at 2699 and a few days later the price fell to 2299.

Helpful?76WWMG4NN6F913948667666
reply from Abbyson Living

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We value your feedback and hope you enjoy this newest addition to your home. Sincerely, Sabrina

Jan 3, 2023
Reviewer name: tasham
1 out of 5 stars
1 out of 5 stars review

Not made well at all, warranty is awful

We purchased this set in late 2021, leather is already fading, easily scratched and mechanical not very well put together. We did also purchase the warranty; nothing is covered except the issues with the mechanics. I understand the scratches as my puppy did do that but for the leather to be fading and the mechanic issues, do not add up.

Helpful?76WWMG4NN6F913948667666
reply from Supplier Response

Hi there! We are sorry to hear about the issues you are experiencing! If you purchased an additional warranty through Sam's Club, Sam's Club will be happy to work with you regarding solutions. - The Abbyson Team