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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft) for
Stearns & Foster Lux Estate Pillow Top Mattress (Available in Firm, Medium, and Soft)
4.3 out of 5 stars
stars
414 ratings414 reviews
  1. 5 stars74% (308)
  2. 4 stars7% (28)
  3. 3 stars4% (17)
  4. 2 stars5% (19)
  5. 1 star10% (42)

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Showing 81-90 of 414 reviews
Dec 14, 2023
Reviewer name: Perrece
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality construction, but not all features

[This review was collected as part of a promotion.] I was impressed with construction of the mattress and its apparent sturdiness. It is a very heavy mattress, not easily movable when trying to tuck the sheets under it. Unfortunately, the firmness I selected was not good for my back. I initially tried the soft level mattress, but decided to go with the medium because of back issues. However, my back pain increased, so I had to return it for a softer mattress. I purchased the Lux Estate because it included 8 vents, as well as a cool-to-the-touch cover to keep heat from building up. But the mattress held the heat of my body, even after I left the bed, you could still feel the warmth on the spot where I slept. I also bought this mattress for the enhanced pressure relief, but I believe I purchased the wrong feel. My soft feel should arrive in a few weeks . Overall, I believe this is a very well made mattress, that will provide me the comfort I seek for years to come. I do not regret purchasing it, despite the temperature short fall.

Review from stearnsandfoster.com
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Apr 4, 2024
Reviewer name: Finally Good Sleep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable in all the right ways

[This review was collected as part of a promotion.] Sleeping all night every night for the first time in years. Tried several different mattress over the last 15-20 years and all had a drawback of some kind, but have not seen one from our Stearns and Foster Lux Estate. Very satisfied.

Review from stearnsandfoster.com
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Sep 18, 2024
Reviewer name: So-So Sleeper
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not sure about this mattress yet

[This review was collected as part of a promotion.] Twenty-eight nights so far and not yet fully comfortable with the mattress. Feels like a body dent is forming but waiting to see. Looking to rotate the mattress and shifting sleep positions for further determination. Just not what I was expecting. Waiting another 30 days.

Review from stearnsandfoster.com
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Aug 24, 2024
Reviewer name: Ardie826
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I have always dream of having Stearns & Foster.

[This review was collected as part of a promotion.] Its definitely a different experience. Growing up, I did not have my own room and we all sleep together in one bed and mattress. Its a typical foam and not even a mattress to begin with. Given the opportunity to experience the product is an achievement unlocked. The quality and satisfaction it gives me when I wake up in the morning equates the value of it. It is an investment and worth the price I paid for. I do not usually buy expensive mattress but this one is worth it.

Review from stearnsandfoster.com
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Aug 21, 2023
Reviewer name: Sandybmeme
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy Mattress

[This review was collected as part of a promotion.] We shopped for months to determine a mattress that was most comfortable, with highest rated reviews Since we began sleeping on our Estate Collection pillow top mattress our aches are less frequent. By-By BioFreeze topical pain reliever, hello good night sleep.

Review from stearnsandfoster.com
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Oct 25, 2024
Reviewer name: No backache
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

No more morning backache!

[This review was collected as part of a promotion.] My last mattress was less than four years old and an expensive and highly recognized brand with great reviews, but it didn't come anywhere close to my Stearns and Foster. My nagging morning backache went away with my new mattress and I have truly rested so much better immediately after I got my Stearns and Foster.

Review from stearnsandfoster.com
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Jan 12, 2024
Reviewer name: Unhappy Customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The worst mattress we've ever owned

[This review was collected as part of a promotion.] This mattress has negatively impacted my quality of life by giving me ongoing back pain, interrupted sleep and exhausted days. This mattress was not even 6 months old when it began to sag in the sections where we sleep, especially where my husband sleeps. When my husband would get into bed, I would roll downhill towards him. I never have back pain or back issues, but this mattress has consistently given me a sore back from sleeping on it. I'm very disappointed with the quality of this product. When I called customer service, they said I had to file a warranty online and the service representative sounded frustrated that she even had to tell me this. Overall, such a disappointing and frustrating experience. We purchased this mattress after previously owning a Stearns and Foster mattress for over 10 years, which had held up wonderfully. My husband bought this current one for me as a birthday present after having my third baby, and I hate that it caused me more pain postpartum than anything else. The pain and discomfort now wake me up multiple times a night, so much so that I end up in my kids' bed. I would not recommend this company based on their rude customer service and process or this product; shop elsewhere.

Review from stearnsandfoster.com
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Aug 21, 2023
Reviewer name: Tony C
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

If I could give ZERO stars, I would!

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

Review from stearnsandfoster.com
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Jan 22, 2024
Reviewer name: Love this mattress!
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!!!!

[This review was collected as part of a promotion.] We have been sleeping on our new mattress for over on month now and it is Perfect! Exactly what we wanted. Having been sleeping on a Stearns and Foster mattress for the last nearly 10 years we were very happy with this new one!

Review from stearnsandfoster.com
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Jan 8, 2024
Reviewer name: Brooksie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleeping On A Cloud

[This review was collected as part of a promotion.] From purchase to delivery it was an excellent experience. If I should win, I want one for my guest bedroom! They're a bit pricey but worth every penny! You truly get what you pay for with Stearns and Foster. I've tried many brands throughout the years and all of them were a waste of money!

Review from stearnsandfoster.com
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