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Customer reviews for Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft for
Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft
4.3 out of 5 stars
stars368 ratings368 reviews
  1. 5 stars74% (273)
  2. 4 stars7% (25)
  3. 3 stars4% (14)
  4. 2 stars5% (17)
  5. 1 star11% (39)
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Showing 281-290 of 368 reviews
Feb 17, 2024
Really Sad
1 out of 5 stars review

2 Defective S&F in a row

Our first mattress from Stearns and Foster was a queen Cassatt. It was defective. One side had coils sticking poking through the top layers and the pillow top was bunching up. We got a refund and purchased a lux estate queen. It was also defective with almost the same problems as the first. I couldn't be more disappointed and honestly surprised. This brand should be better than this.

Review from stearnsandfoster.com
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Jun 27, 2023
Taz
1 out of 5 stars review

Sagging after six months

I bought this mattress because of the reputation of the company and reviews and am very disappointed. After using it for six months it is sagging and I wake up with back and hip pain every morning. I never had back problems before getting this mattress. I am not even finished paying for it and am already looking to buy another mattress, but it won't be a Stearns and Foster.

Review from stearnsandfoster.com
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Sep 11, 2023
Sleeping Soundly
4 out of 5 stars review

Great Mattress!

[This review was collected as part of a promotion.] This mattress is very comfortable. It works well with our adjustable base as well. My only complaint (if any) is that it seemed to hold in body heat, so some nights are a little warmer. Other than that, I would recommend this mattress to anyone-especially those who suffer from back or joint pain. It allows the body to decompress from a hard day and remain in that position. It also does not have a lot of movement-allowing my spouse to toss and turn while I sleep soundly or vice versa.

Review from stearnsandfoster.com
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Sep 12, 2023
Kelly
4 out of 5 stars review

My back is thanking me!

[This review was collected as part of a promotion.] We have been using this mattress for about 3 weeks so we are still getting used to the difference from our last mattress. It has been very comfortable and my lower back thanks me! I do feel the mattress sleeps warmer that our last mattress but it's not a deal breaker. I am haven't noticed any sag yet and I'm hoping it stays that way. All in all it's a nice upgrade!

Review from stearnsandfoster.com
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Aug 1, 2023
ChristinaD
5 out of 5 stars review

We are now Stearns and Foster mattress customers for life!

[This review was collected as part of a promotion.] Stearns and Foster sent me this free sample through the BzzAgent sampling program, and I truly want to thank both companies! We got the queen-size Stearns & Foster Lux Estate Soft Pillowtop mattress and we couldn't be happier. We were previously sleeping on a queen size sleeper sofa mattress, and if anyone knows anything about those mattresses, they are very thin and you can feel the bars from the sofa bed frame all night. My partner of 20 years is disabled, and he lays down most of the day, therefore, we just keep the sofa sleeper bed out all day every day and never fold it back into the sofa. When I was offered this free sample, I was more than delighted! We are BOTH sufferers of degenerative arthritis, and he has had multiple work injuries which eventually disabled him. Our previous mattress only made matters worse for both of us. He has insomnia and was up and down all night long with aches and pains. Now I am pleased to say that we are finally getting a good night's sleep! I haven't seen him sleep this good for so long! As for me, I am sleeping way better also, and for longer amounts of time than I previously was. I seriously do not want to get out of this bed! Our aches and pains are getting better by the day, not totally gone of course, but more tolerable. The cooling feature of this mattress is the BOMB as I am going through hot flashes! And we cannot even feel each other get out of bed anymore because of the motion sense feature, so less wakening. I cannot thank both companies enough, and I would HIGHLY recommend a Stearns and Foster mattress for a great night's sleep! We will never go with any other brand from here on out!

Review from stearnsandfoster.com
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Mar 2, 2024
couch sleeper
1 out of 5 stars review

most expensive mistake

support started failing at 3 months- now little over a year and it is unusable. inspection did not show pillow top indent of 2" (support failure below pillow top!). retailer blamed it on S&F - apparently no one makes mattresses like they used to? still paying for 200 lb mattress that we cannot spend an entire night sleeping on due to pain created by lack of support. purchased foam toppers but not enough- and now getting stuck in the trough and cannot even turn over. so disappointing. S&F uses money to promote branding but no longer on quality manufacturing. now mattress shopping again while still making monthly payments on this mattress soon to be out advertising its failure in the trash. be forwarned. if you are unhappy this company has impossible criteria for return.

Review from stearnsandfoster.com
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May 12, 2023
Unhappy sleeper
3 out of 5 stars review

Not comfortable

This has not been what I was hoping for after spending all this money! I have the pillow top firm and it is lumpy in the middle and sinks where you sleep and only had this one month! I believe this is the worst I have ever slept on and hopefully can get something else! Sales lady talked me into a firm which I normally hate!

Review from stearnsandfoster.com
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Apr 17, 2024
Donna-unhappy sleeper
1 out of 5 stars review

great disappointment

From the first night we tried to sleep on our Lux Estate Pillow top firm, to the 30 th day of trial, I have experienced great discomfort and no support from the mattress. We "sunk" into the firm pillow top and found it uncomfortable -non-supportive- of my back or hips. Each night we sink into the still sunken area of the bed, which makes it difficult to change position to find some relief of my increasing discomfort. I have required physical therapy weekly to treat the increased pain in my hips and upper back, (this condition was tolerable prior to the use of the new mattress). 50% of the time I resort to sleeping on an extra mattress we have in our guest room so that I can get a comfortable sleep. Our mattress is being evaluated as defective. No matter what the determination, we are exchanging this mattress for a different Stearns and Foster mattress-not another Lux Estate Pillow top firm model.

Review from stearnsandfoster.com
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Nov 6, 2024
Barb
1 out of 5 stars review

Never Buy A Floor Model

WARNING NOTICE: I purchased an ultra firm pillow top mattress that was a floor model. I like the firmness. It was perfect for two years. I rotated every 6 months. I now have hump in the middle of the mattress. You don't see it. You just feel it. Sterns and Foster does not back up their products under any condition or defect from floor models. Although I don't know the history of this mattress on a showroom floor, I can't imagine that I should have this happen after two years. Just letting the public know.

Review from stearnsandfoster.com
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Sep 26, 2023
Bk77
3 out of 5 stars review

Didn't work for me

The S&F Lux Estate Medium PT didn't work for me. It had too much memory foam that I sank into causing lower back and hip pain. I am a side sleeper and occasionally sleep on my back. It also slept hot because of all the memory foam. I exchanged it for the S&F Estate Plush tight top which is perfect and costs less.

Review from stearnsandfoster.com
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