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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars241 ratings241 reviews
  1. 5 stars73% (177)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star12% (30)
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Showing 161-170 of 241 reviews
Jun 10, 2023
Happy Sleeper
5 out of 5 stars review

Quality & Comfortable Product that Stands the Test of Time

Stearns and Foster is the only mattress I will ever purchase. I just replaced our previous mattress, which we had for 40 years. In the interim years, we purchased two other Stearns and Foster mattresses for our sons, when they were teenagers. My husband and my sons are over six foot four inches tall. The mattresses hold up over time and are so comfortable. When they visit, they cannot wait to sleep in their squishy beds. Thank you for making a quality product and providing our family with amazing rest, relaxation and sleep over the years.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Oct 6, 2024
In Awe!
5 out of 5 stars review

My Goodness!

This mattress is outrageous. Prior to purchasing, layed on the other top brands. This mattress, from the time you lay on it feels so luxurious. I know preferences differ, but for me, there's nothing like the experience. It helps to melt away the anxiety, especially with the base Temper Ergo Smart). At this point, there's nothing I don't love about it.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Dec 6, 2024
Disappointed buyer
1 out of 5 stars review

Disappointed buyer

We purchased the split king Reserve medium tight top after reading about it and seeing it in a mattress store. We were so excited about getting this very expensive new mattress. In less than 30 days both mattresses began to dip in the middle. My husband said he felt like he was about to roll off the bed. My back hurts so bad that I have to get up every 2-3 hours. The mattresses slides everyday and leaves a large gap in the center so we have to push it back together. The base is tied together and doesn't move. I am so disappointed. We spoke with the company where we purchased the mattress and frame and we will have to pay $250 to return the mattress. There would not be a charge if we exchanged it for another bed just like what we have but I have lost my trust in this brand. I am not sure if it would have been a better mattress if it had been a king rather than a split king. The mattress is approximately 49 days old and has been a big disappointment to us.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Oct 16, 2024
BobSig
1 out of 5 stars review

Second Stearns and Foster that has failed

My wife and I are on our second Stearns and Foster mattress. The first failed under warranty luckily and was replaced with our current mattress. Our experience with our current mattress is the same. Both sides have indentations and valleys that create a poor night's sleep. My wife is under 110 ponds and I am around 175 so I dont think our weight is an issue. Customer service will not replace this mattress stating "it is still within limits". By the way, this mattress is only 3 years old. Our next mattress will not be a Stearns and foster.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Dec 26, 2023
Disappointed Sleeper
3 out of 5 stars review

Good at first then started sagging

Purchased a new S&F Reserve Med Tight Top Queen from a furniture store in July. Had previously owned a S&F from 2001 - 2008. It sagged terribly at about 8 yrs but neither the very reputable furniture company where I purchased it nor S&F honor the 10-year warranty. I did turn the mattress over as instructed. The salesperson whom I purchased my new mattress told me the new mattresses were so much more advanced and they will not sag. The new mattress was delivered at the end of August. I usually sleep in the middle but have a tendency to move a lot in bed and end up on side. I decided to go to bed on the opposite side of the mattress for a change. Needless to say that side was much firmer than the other. I am small build and low weight. I did not expect this new mattress to get somewhat saggy in less than four months. I do like being able to raise the head and feet at times, but I only raise the head slightly rather than using two pillows, I don't use it like a chair.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Jan 17, 2024
Unhappy Sleeper
1 out of 5 stars review

Lasted 1 Month, No Customer Support, No Warranty

Mattress was great for 1 month until suddenly a 6 inch deep by 3 foot long hole appeared in the center of the mattress. It's unusable now. I have tried every phone number and customer support email on the website dozens of times, no response. You can't talk to anyone. It's supposed to have a 10 year warranty. Bought from a large furniture store but they special ordered this mattress, not a Stearns and Foster dealer, so they won't help at all. Worst customer service ever. I'm ready to drive the mattress 12 hours to the factory and return it in person. I'm hoping to get a response from this review as nothing else works.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Jul 22, 2023
Emmaleigh
5 out of 5 stars review

Phenomenal mattress

[This review was collected as part of a promotion.] This. This is the one. It's got everything. It's conforming to the body like memory foam, supportive like inner spring, cool, comfortable and you sleep in it like there isn't a care in the world. This is the best bed I've ever owned or slept in. It's worth every cent.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Jul 10, 2024
Pain free, at last!
5 out of 5 stars review

Absolutely blown away!

My husband and I are absolutely blown away by the quality of this product. We knew we needed a new mattress, but have been trying to hold out as long as we could (inflation ). After a month or so of consistently waking up in pain, with stiffness and aches that would last a good part of the morning, I had the last straw. We went to our local mattress store and we trialed several different beds. My husband and I agreed we wouldn't shop with price in mind, but instead we would shop for comfort. I laid on this mattress and felt like I fell into a cloud. It supported every curve on my body and suited me as a side/back sleeper and my husband as a side/belly sleeper. We still laid on other mattresses - unsure if we wanted traditional coils or if we wanted to get another all foam mattress. The hybrid is really the best of both worlds. We got it delivered and set up, napped for the afternoon and woke up for the first time in months without any shred of pain! My husband and I both have rheumatic arthritic conditions. The bed you sleep on is an investment. We have the soft, the medium was okay, the firm was too much for us. If you can, sample the mattress and you, too, will be sold on the superior quality of Stearns & Foster!!!

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Aug 7, 2023
Loni3088
5 out of 5 stars review

Best mattress Ever

[This review was collected as part of a promotion.] I received a stearns and Foster Reserve pillow top mattress for my Honest review and Let me tell you That this mattress is so soft, it feels like you are being hugged by a cloud, it is a great quality with a beautiful design. It is super heavy and tall which I don't mind. Hands down best nights sleep I have ever had. Only problem I have is keeping our 4 girls out of our bed.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252
Jul 19, 2023
Sofia2210
5 out of 5 stars review

Amazingly comfortable

[This review was collected as part of a promotion.] This mattress is sooo comfortable that I'm finally sleeping thru the night. Our mattress was ready to be replaced and this one came at perfect timing. First time hearing about the brand and I have to say I can't wait to change all of our mattresses for this ones. They are really good made and they offer a great support which was super important to avoid having back pain in the mornings.

Review from stearnsandfoster.com
Helpful?7GBS2EJK4UJN13948611252