We're very sorry you're unhappy with your Tide Ultra Concentrated Liquid Detergent purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to suggest trying our Tide Free & Gentle version that is unscented, or our Tide Purclean which is also unscented and free of perfumes.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your laundry comes out fresh and clean. For the best results, make sure to use the hottest water safe for your fabric, as well as not overload your washing machine and pre-treat any noticeable stains beforehand. We'd like to help you get the most from your Tide, so when you have a minute, please get in touch with us at (800) 879-8433.

We're sorry to hear this, Debbie. When you have a little time, please reach out to Sam's Club at 1-888-746-7726, so they can take care of this for you.