We're so sorry to hear you had this experience with our Tide Original Scent Liquid Laundry Detergent. We understand it must upsetting that the liquid caused such effect on you. We understand that the effects certain ingredients have on the skin varies between individuals, but it is not the type of experience we want you to go through. A great alternative for our consumers with sensitive skin, as you mentioned, is our Tide Free & Gentle Liquid, or its PODS or powder versions, which are also dye and scent-free. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect. Please contact us at (800) 879-8433 so we can hear more about this situation. Your satisfaction is highly important for us at Tide.

Thank you for sharing your experience with Tide Original Liquid. We genuinely empathize with your situation and understand how challenging it can be to deal with migraines triggered by scents.<br /><br />At Tide, we prioritize the safety and well-being of our consumers. While many people enjoy the fragrance of our products, we recognize that some individuals may have sensitivities to certain scents. Your feedback is invaluable, and we want to ensure that we address your concerns appropriately.<br /><br />We encourage you to discontinue use of the product if it is causing you discomfort. It is safe to handle the detergent, but we recommend washing your hands after contact.<br /><br />To better understand your experience and provide further assistance, we would appreciate it if you could contact us directly at (800) 879-8433. Our team is here to help and would like to gather more information about your situation.<br /><br />Thank you for bringing this to our attention, and we hope to resolve this matter for you soon.

Thank you for sharing your feedback regarding the recent change in the scent of Tide Original Liquid. We sincerely apologize for your experience and understand how disappointing it can be when a beloved product does not meet your expectations.<br /><br />We want to assure you that we value your loyalty to Tide and take quality very seriously. The scent of Tide Original has been updated to provide a better freshness experience, transitioning from a light, clean, herbal/green scent to a slightly warmer, richer scent with more woody notes. This change was inspired by consumer feedback and ongoing research into scent preferences.<br /><br />However, we recognize that this new scent may not align with your expectations, and we appreciate you bringing this to our attention. If there is enough demand for the original scent, it may lead us to consider bringing it back in the future. Your feedback is crucial, and we encourage you to share your thoughts with us.<br /><br />If you have concerns about the product you purchased, we recommend contacting our service team directly at (800) 879-8433. They will be able to assist you further and understand what happened with your specific purchase.<br /><br />Thank you for being a loyal consumer of Tide, and we hope to resolve this matter to your satisfaction.