Thank you for sharing your experience with Tide Original Liquid. We understand that sensitivity to scents can vary from person to person, and we appreciate your feedback regarding the smell of the product you recently purchased.<br /><br />Please know that we take product safety and quality very seriously. Our products undergo numerous quality checks to ensure they provide the best laundry cleaning experience while being safe for our consumers. Since what you’ve described is not something we would expect, we would like to gain a better understanding of your feedback.<br /><br />We kindly ask that you contact us directly at (800) 879-8433 so that our team can look into this matter further and assist you accordingly.<br /><br />Thank you again for your valuable input, and we look forward to hearing from you.

We&#39;re sorry to hear that some of the laundry detergent leaked from your Tide bottle, Jack. We understand how disappointing something like this can be. Please know that a lot of research goes into our bottle design, and we strive to get the best quality for our consumers. We know that at times, there can be some occasional damage to our packages during shipping. Our packages are designed to withstand a certain amount of wear and tear. Even so, plastic packaging may become damaged or break if it&#39;s dropped, especially if it lands on a seam or corner. If the package looks cut, it could be possible that when the box of detergent was opened, the tip of the blade may have caused slight damage to the package.<br /><br />We would like to gather more information about the product so that our Quality Team can look into this further and help make this right. For assistance, please give us a call at (800) 879-8433.

Please get in touch with the retailer directly in order to get the best assistance with this matter. You can give them a call at 1-888-746-7726.