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Customer reviews for LG 70" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 70UR8000AUA for
LG 70" Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV - 70UR8000AUA
4.4 out of 5 stars
stars895 ratings864 reviews
  1. 5 stars65% (585)
  2. 4 stars21% (187)
  3. 3 stars7% (61)
  4. 2 stars3% (29)
  5. 1 star4% (33)
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Showing 181-190 of 864 reviews
May 31, 2024
MJS63130
4 out of 5 stars review

Verified Purchase

Great picture but has some quirks

We purchased this TV in Nov, 2023, and for the most part, performance has been very good, although the remote control operation is sometimes quirky, and we recently started having a streaming issue. Remote control operation does NOT always work smoothly, especially with Amazon Prime where navigating through shows and making a selection can be a crap shoot, as the cursor seems to time-out too quickly. The recent streaming issue appears to be related to the lack of a dedicated app for Acorn TV, forcing us to use a web link to get to the website. This worked OK until 2 to 3 weeks ago when the web app started crashing about 10 to 15 minutes into the show we were watching. The TV would display a message similar to "this app must be closed to free up memory". We would then be given the option of restarting the app from where it crashed, or starting it over. We would start again from when it crashed, but it would crash again in 5 to 10 minutes, and do this repeatedly, which was very annoying.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Dec 18, 2023
Jskbydesign
3 out of 5 stars review

Verified Purchase

Sale Priced right good quality.

[This review was collected as part of a promotion.] I had this set almost a month. I was initially thinking of replacing it. But after some manual tweaks to the picture quality I am satisfied with the quality. I was not liking the ghosting that appeared with football movement but I could correct that. I purchased this bc the price was right. For my purposes I did not want to pay for a QLED. Way over my budget. I could have found cheaper but I did still want a quality TV.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from LG Digital Care Team

Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6421R92TL. ^Gaby

Mar 22, 2024
Atlanta expat
3 out of 5 stars review

Verified Purchase

Great TV with privacy concerns.

The TV is great. The sound is good too. The smart features not so much as you cannot download apps on it without sharing private viewing information with LG. So I use a Fire TV Stick to access the apps. Also you need the LG app on your phone to unlock some features on the TV or using the phone as a remote. This annoyance takes off two stars.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from LG Digital Care Team

Hey there. We're happy to hear that you're enjoying the sound of your LG TV, and we appreciate the feedback on what you want to see in the future. If there's anything else we can do for you, please reach out to us on social media @LGUSSuport. We're always here to help. ^ Diego

Feb 7, 2024
TRISH4
5 out of 5 stars review

Verified Purchase

Great Picture

[This review was collected as part of a promotion.] I bought this for my daughter's room, however, since she doesn't live here I kept it for myself and put my old flat screen TV in her room. The picture appeared clearer and sharper to me. I have not tried all of its features but I am pleased with the those I tried.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Jun 10, 2023
LG 65 for family room
4 out of 5 stars review

Verified Purchase

Great picture but firmware needs improvement

The mouse curse on the magic remote is a great and so is the picture. The issue we have is the firmware and sometimes it's slowness to respond to commands. Sometimes it's fast sometimes it can take up to 20 seconds to go into the app center. Don't know if our latest firmware actually needs another update but we recommend the tv overall as a B+.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from social/LG

Thank you so much for your wonderful review! We’re thrilled to hear that you're satisfied with the LG TV overall itself, minus the minor hiccups of the firmware software. We would like to suggest that you check the link we included for your reference just in case your software needs to be updated: See link please..... https://tinyurl.com/38apxn5u. Should this not change your experience please contact us so that we can continue to support you on this concern. We can be reached at our 800-243-0000. Have a good day. ~Tanisha

Apr 6, 2024
Bunny 52
4 out of 5 stars review

Verified Purchase

Good picture

A few weeks out the tv works good, the remote is a problem for my husband ,he is electronically challenged when he hits the button to select it rolls so the mouse appears again, over and over until he gives it to me to get the station he wants. I wish there was a way to just turn off the mouse, we don't need a magic remote.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Nov 26, 2023
Midar
5 out of 5 stars review

Verified Purchase

Great Price on sale

[This review was collected as part of a promotion.] I have had this TV about a month now and it is meeting and exceeding all my desires. It is good looking even when it is off. I can't believe what a conversation starter this TV is when people come to visit, and they see this monster screen.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Feb 25, 2024
Gee67
5 out of 5 stars review

Verified Purchase

Great size and value for the money.

[This review was collected as part of a promotion.] I bought this a few weeks ago and so far I love it. It's huge for my place but that's how I like it. I feel like I'm in a movie theater. Colors are vivid and crisp. Sound is great on its own but I'm running it thru my LG soundbar.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
Apr 15, 2024
Anonymous
2 out of 5 stars review

Verified Purchase

Picture and sound quality is good, but OS is Slow

[This review was collected as part of a promotion.] Positives: Picture and sound quality is good. Negative: WEB OS is super slow, some time you need to wait 10 seconds to open settings or apps, not all apps are available on WEB OS, Installation of apps fails many time. Decided to return this product.

Review from lg.com
Helpful?3IHSU6ISX66013944458584
reply from LG

We sincerely appreciate you taking the time to share your thoughts on the 65UR8000AUA model. It warms our hearts to hear that you were pleased with the exceptional picture and sound quality of the TV. We're sorry for the trouble you had with the WEB OS. We know it can be frustrating when things load slowly, and only some apps are available. Your feedback is important to us, and we'll share it with our team to make things better. We recommend you contact us at @LGUSSupport on social media for immediate assistance. We hope to assist you further and regain your trust in our products.^Con

Feb 9, 2024
Barbara and leonard
5 out of 5 stars review

Verified Purchase

Great clarity

[This review was collected as part of a promotion.] We replaced a 32” sharp with a 43” LG. It provides terrific clarity. The new high definition capabilities we are looking forward to in the future, But most important to the acquisition was the installation instructions offered by telephone contact with the gentleman who told us is name was Marvin. His courteous assistance had our television operating within 10-15 minutes. His knowledge was valuable to help two seniors.

Review from lg.com
Helpful?3IHSU6ISX66013944458584