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Customer reviews for ZINUS Night Therapy 12” Cooling Memory Foam Mattress Set with Antimicrobial Cover for
ZINUS Night Therapy 12” Cooling Memory Foam Mattress Set with Antimicrobial Cover
4.2 out of 5 stars
stars
21 ratings15 reviews
  1. 5 stars67% (14)
  2. 4 stars14% (3)
  3. 3 stars5% (1)
  4. 2 stars5% (1)
  5. 1 star10% (2)
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Showing 1-10 of 15 reviews
Jul 12, 2024
Reviewer name: SkeetersMom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect set for the price

We purchased this as a replacement set for our guest bedroom and it is a very nice. It is not too soft and not too hard - it's perfect. The boxsprings are pre-assembled and you just have to fold them out and "pop" them into place. Everything comes as pictured and there are no surprises. We absolutely love it!

Helpful?2Q65UA98KMC713944402136
Jul 3, 2022
Reviewer name: Kaylove
5 out of 5 stars
5 out of 5 stars review

So comfy

[This review was collected as part of a promotion.] I love how this ships in a small box. Once you open you think there’s no way a mattress is coming out of this plastic. You open everything and it slowly puffs up and takes shape. Took a few days for the new smell to go away. So comfy five stars in my book.

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
Aug 20, 2022
Reviewer name: Garr
5 out of 5 stars
5 out of 5 stars review

I over slept

[This review was collected as part of a promotion.] I've had a few foam mattresses over the years but this is by far my favorite. It has the right amount of support and comfort that I have been looking for. From the first time I laid down I knew I had found what I had been looking for. I have the king size mattress and it fit perfectly on my existing frame actually better then my last mattress. There was a few times when I first got the mattress that I did over sleep. I get a restful night sleep every night and wake up well rested and energized with no lower back pain. Love this mattress THANK YOU ZINUS!!!!!!

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
Jul 22, 2022
Reviewer name: Toreyras
5 out of 5 stars
5 out of 5 stars review

Amazing night sleep.

[This review was collected as part of a promotion.] I am so happy with this mattress. First it was so easy to set up. You just open the bag and let it puff up to the normal size. No more struggling trying to get a big clumsy mattress upstairs. And I have had neck problems for a few years and sleeping on this mattress has helped tremendously. I wake up like I have actually gotten a good night sleep and no pain.

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
Jun 27, 2022
Reviewer name: Mary Bora Bora
5 out of 5 stars
5 out of 5 stars review

Sleeping on a dream!

[This review was collected as part of a promotion.] I received this mattress to try out and it’s like sleeping on dream cloud! The softness could be compared to relaxing on a bed of marshmallows lol I am not burning up like I normally do during the night.. ohhh and my back feels amazing! I wake up feeling awake and refreshed and I know I’ve had a great nights sleep! This mattress is amazing and I recommend it for anyone! Definitely worth purchasing!

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
Jul 17, 2022
Reviewer name: OrsonTx
4 out of 5 stars
4 out of 5 stars review

Good for a second spare bedroom

[This review was collected as part of a promotion.] This is a basic inexpensive memory foam mattress. I’d say it good for a spare room but not a daily use mattress. We waited a solid week and it didn’t get to the full 12 inches. It’s comfortable enough but much firmer than I like. I was expecting it to be softer. We got it for a second spare bedroom that is only used a couple times a year. For our purposes it works just fine. It has a Sage green color and the packaging is well done. It’s vacuum sealed so the box is quite small considering the size of the mattress. Was easy to move around and unpack

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
Jul 18, 2022
Reviewer name: Rachel Vacay
4 out of 5 stars
4 out of 5 stars review

Nice bargain mattress

[This review was collected as part of a promotion.] Nice matress that is firm and sleeps great. Matress took about 48 hrs to expand to full size but it did. You can also sleep on it the first night if need be. Great mattress for the price. I would recommend this, especially if you are on a budget.

Review from zinus.com
Helpful?2Q65UA98KMC713944402136
May 8, 2023
Reviewer name: Rainen Massage Therapy
3 out of 5 stars
3 out of 5 stars review

Super firm bed and not for side sleepers.

Problems with Samsclub.com customer service when the base didn’t show up. Their representative kept insisting that the info on the listing for the bed was “general information.” that the bed didn’t come with a base.

Helpful?2Q65UA98KMC713944402136
Jul 27, 2024
Reviewer name: Tanisha
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Very Firm

The mattress is VERY firm but it does keep your body cool while sleeping. I just think needs to be a tad bit softer. Also, I do not think it has expanded out all the way. I waiter 4 days before i even laid on it or put sheets on the bed. For the price this is unacceptable.

Helpful?2Q65UA98KMC713944402136
reply from Zinus

We are sorry to hear that you've had this experience. The degree of firmness each customer experiences varies depending on their preference and body type. That being said, we take your sleep seriously. Please contact our customer department immediately as we'd like to assist you in any way we can.We can be reached at (800) 613-1225 or chat and email by visiting support.zinus.com

Dec 1, 2023
Reviewer name: Shark
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Wrong Mattress Delivered & Unneeded Bed Frame

We ordered a 12” Mattress and Received a 10” , we were also Charged for a Lower Frame which was Hundreds more we Didn’t Need as we only needed the Same Mattress we initially Purchased a 12” Zinus , the Frame is still in the Box and ready to be Picked Up , we also Don’t like this Mattress it is not as Comfortable as the 12” Zinus we had , so we ended up with a Cheaper Product and paid for the Better , then Charged For a Bed Frame we didn’t request not Too Happy now , my Wife sent a Message and Also got no Response, I’d appreciate some Assistance on this matter Thanks Clint

Helpful?2Q65UA98KMC713944402136