Customer reviews for OFFLINE: SAMSUNG 2.1 Channel Sound Bar w/ Wireless Subwoofer & Dolby Audio

Customer reviews for OFFLINE: SAMSUNG 2.1 Channel Sound Bar w/ Wireless Subwoofer & Dolby Audio - HW-B43C for

OFFLINE: SAMSUNG 2.1 Channel Sound Bar w/ Wireless Subwoofer & Dolby Audio - HW-B43C

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4.2 out of 5 stars

stars153 ratings123 reviews

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Showing 1-10 of 123 reviews

Apr 24, 2023

EclecticEllie

5 out of 5 stars review

Verified Purchase

Easy setup

Easy setup! Glad I no longer have to keep adjusting volume between streaming and cable. Just using TV speakers I'd have to raise the volume to 45-50 for cable channels. And go down to 20-25 for streaming. Now i can watch everything around 20. The sound is clearer with the bar.

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Jan 25, 2023

Marc G

5 out of 5 stars review

Verified Purchase

Living room sounds like a movie theater

Sounds like a movie theater. I actually bought just to fill a space. But new tv filled the space. But family loved the sound so much we kept it

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May 29, 2023

Linda

5 out of 5 stars review

Verified Purchase

clear sound

my husband and I do not hear as well as we did and this sound bar was just what we needed. we now put the sound number lower then we had to with just the tv sound. and it seem to be clearer with the bar.

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Dec 11, 2022

Really a tech savvy guy

3 out of 5 stars review

Verified Purchase

Nice sound bar unique remote function.

The volume control was difficult to figure out on the remote. So much so the we returned the first one. When we got the replacement, had the same issue. Found that the volume function "toggles" up and down on the remote.

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reply from Supplier Response

Hello, Thank you for sharing your experiences regarding the remote on the HW-B43C Soundbar. Your feedback is very important to us in our pursuit of bringing you the best in audio products. To assist you in the functions and settings of your new soundbar, you can download the full user manual directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B43C under Standard. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

Nov 27, 2022

opinion8ded1

2 out of 5 stars review

Verified Purchase

OK for what it is.

Works OK but is not much better than my TV speakers. Probably not the right model for me and that's on me. I was looking for better/clearer dialog among other things. No real help there.

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reply from Samsung

Hi opinion8ded1,Thank you for the feedback regarding the HW-B43C Soundbar. We appreciate you leaving a review based on your experiences with your soundbar. To increase the dialogue with your soundbar, press the CH LEVEL button on the provided remote until you see VIRTUAL CENTER LEVEL. From here you can adjust the level from -6 to +6 using the UP/DOWN buttons on your remote. Press the SOUND CONTROL button until you see VOICE ENHANCE, press the UP/DOWN buttons to turn this feature on or off. This will allow the soundbar to enhance the dialogue from any content you are watching. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Solutions

Sep 24, 2022

Rose

1 out of 5 stars review

Verified Purchase

Malfunctioning

I came in and bought the bar sound set it up and it worked it for 30 minutes and went out so I brought it back to the store for an exchange for another one brought it home 15 minutes it play and went out so I believe they always malfunctioning from the factor I didn't purchase another so I wasn't satisfied with that.

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Jul 8, 2022

Buttermilk

1 out of 5 stars review

Verified Purchase

Very Disappointed

Return to store. Power problems. Call Samsung they need send a technician out to my home to try to fix the issue and only had the power bar for 24hrs and only turn it on twice. Second time power itself down in 30 minutes and never turned on again

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Jul 27, 2022

Steph

1 out of 5 stars review

Verified Purchase

Samsung garbage

Bought this sound bar and it was garbage ! Kept unlinking to our tv returned it and got a new one and did the same thing .. bought a Vizio and it's amazing!

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Jul 25, 2022

Dana

1 out of 5 stars review

Awful experience

i purchased a brand new model hw-b43c soundbar with subwoofer. it worked ok for a few hours and then shut down and won't stay on at all. tried resetting numerous times, it'll look ok for a few minutes then cut off again. tried a chat but got no results. going to have to return it.

Review from Samsung US

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reply from Samsung Brand Ambassador

Hi Dana, Thank you for your review of the Samsung HW-B43C Soundbar and for sharing the issues that have caused you to consider returning your unit. Your experience is very important to us and will be shared with our product team. So that we can better assist you, please reach out to Samsung Support at Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Jul 18, 2022

Yeezus

1 out of 5 stars review

Stopped working

Im a huge Samsung fan, phone, tablet, tv, computer they are all samsung products. Ive Never had an issue with any samsung products...till now. This soundbar worked great on the first day. It sounded amazing. Then all of a sudden, it stopped working after only 3 days. Did all the troubleshooting, and nothing worked. Im pretty dissapointed to say the least..im returning it to swap it out for another one tomorrow. Hopefully the new one will hold up. But for now its a 1/10.

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