Thank you for taking the time to let us know this, Patti. We're sorry to hear the Downy Ultimate Fusions In-Wash Scent Booster Beads could have caused a reaction, and we want to help further and share your report with the Safety and Quality Teams. Safety is our top priority, and all our products are thoroughly evaluated to ensure they're safe when used as directed. However, we understand that everybody is different. We recommend discontinuing use of these beads and setting them aside for review. We care about your satisfaction, and we want to gather some additional details about your experience to assist with your purchase. Please call us at 1-800-688-7638.

We're sorry you're laundry isn't left with the expected scent after using our Downy Ultimate Fusions In-Wash Scent Booster Beads. Our products undergo many quality checks and we try our very best to make sure that each performs to our high standards. In Wash Scent Boosters have been tested in multiple wash and rinse temperatures and will dissolve in cold water (41°F, 72.5°F and 104°F). For best results, shake/toss the pellets directly into the drum of the wash machine before adding clothing, etc. and before starting the wash. Do not put in the dispenser drawer. We appreciate your reaching out to share your experience, and we’d like to gather some details to further assist you. Please give us a call at 1-800-688-7638 from 9AM -- 6PM EST Monday–Friday.