[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

[This review was collected as part of a promotion.] So far we have had our bed a few weeks. We love it. Its comfortable, not hot, and looks great. Our previous bed was a Sterns & Foster; I wanted a high end bed with amazing comfort and it was and lasted a very, very long time. When I got the previous mattress the warranty was 20 years I think, and when they took it away it was like new. There was no sagging, no marks (due to the mattress pads), nothing wrong - just time. We decided to give it a go again. We are very pleased with everything. Delivery was great and the delivery communication.

[This review was collected as part of a promotion.] We purchased our first S&F firm pillow top king 13 years ago and loved it. In fact, we were so pleased that when it came time for our new mattress we didn't even consider other brands. Our new S&F Lux Estate firm pillow top king is everything we expected. We both sleep comfortably and wake up rested.

[This review was collected as part of a promotion.] My Lux Estate mattress is the most comfortable mattress. It supports and cradles my body giving my partner and I a restful night's sleep. The quality of materials used is first rate, even better than my previous mattress which was also a S & F.

[This review was collected as part of a promotion.] It's so hard to buy a mattress. This is our first S&F mattress, but it came highly recommended, so we took the risk. We love it!! It's exactly how we'd hoped it would feel...and from the very first night. It's incredibly comfortable, yet, firm as we prefer. We're now sold on Stearns and Foster. Thank you for putting out such a wonderful quality product.

[This review was collected as part of a promotion.] After 15 years we had had enough of our sleep number bed and wanted an upgrade. We visited many furniture showrooms and laid on many beds but kept coming back to Stearns and Foster. For various reasons we bought our bed directly from Stearns and Foster and found their customer service to be top rate. We are primarily side sleepers and found this medium firmness bed gave us the proper support. It's been two weeks now and so far are very happy with our decision. We are not only sleeping better and longer but wake up more rested and with less aches.

[This review was collected as part of a promotion.] The Lux Estate Firm Euro Pillowtop is everything I was hoping it would be- a very comfortable and very supportive sleep. I am falling asleep faster and waking up less frequently in the night. Best of all, I wake up feeling refreshed. It was pricier than other mattresses ilI considered but in the long run, it was worth the price. Very happy.

[This review was collected as part of a promotion.] Amazing mattress. Thought the Soft Pillow Top would be too soft, but No. From the very first night, we have slept extremely comfortable and restful throughout the night, unlike our old mattress. We are so very satisfied with our purchase. With the many choices Sterns & Foster offers you can't go wrong. I thank S&F for a great nights sleep.

[This review was collected as part of a promotion.] From purchase to delivery it was an excellent experience. If I should win, I want one for my guest bedroom! They're a bit pricey but worth every penny! You truly get what you pay for with Stearns and Foster. I've tried many brands throughout the years and all of them were a waste of money!

[This review was collected as part of a promotion.] My wife had been complaining about back issues for the past year after our Denver Mattress foam bed had worn down after only 5 years. We tested this bed out in a retail store and my wife said that this was the one. I love how S&F doesn't make the item until you order it, and it hasn't been sitting in some warehouse for a year. My wife thinks it's a little more firm than the one we tried at the store, but she has zero back pain, sleeps completely through the night, and loves this mattress. Me, I could sleep on a rock & be just fine, but even I have to admit, this thing feels pretty stinkin awesome. It's definitely better than the foam one and holds up nicely with activity like folding it up for watching TV. Yeah, it was expensive, but I now have a very happy wife so it's a bargain.