We purchased our mattress about a year ago. At first it was fine but within 4 to 6 months it started to show indents where we sleep. Now a year later it’s just awful. We try smoothing it out but that is extremely difficult, if not impossible to do. My husband is going to call the company today, I do hope he has a positive response.

This is my first time to own such a luxurious mattress!! My husband and I both have been sleeping so much better. We ordered the medium tight top Lux estate and I am still in awe at how incredibly well made it is. It feels like sinking into a cloud at the end of a very long day!!!

[This review was collected as part of a promotion.] I fully expected I'd need time for my new mattress to break in before it was comfortable for me, which I was dreading. But nope, it's been perfectly comfortable from day one (and my back is grateful)! I'd fallen in love with a friend's old old Stearns and Foster mattress (did I mention I have back pain?), so I decided to buy my own, and what a difference it's made. I'd had a 15 year old Sleep Number before, which had broken down and was extremely painful to sleep on. The Stearns and Foster I fell in love with was at least that old and wasn't broken down, thus my decision to purchase one, and look forward to many years of use. From the smooth online ordering to the delivery timing and customer service, I couldn't be happier, so I'd definitely recommend investing in this mattress (for reference, I have preferred a soft mattress before this).

[This review was collected as part of a promotion.] We slept at a friends house and they had one of your beds there. My husband and I both slept really good and loved the bed. We've been afraid to buy a new bed and not be satisfied with it so we've put it off all these years, but after sleeping on one of your beds, we decided to go ahead and order one. It's wonderful. I feel so supported in any position.

[This review was collected as part of a promotion.] Estate lux medium pillow top was purchased because my lar magread was temperpedic and it was too soft. The quality is great on this mattress but the medium feels very firm I am hoping it breakers in before the 90 day trial is over.

[This review was collected as part of a promotion.] Our old mattress was only 2 years old but was completely worn out. The first night we slept on the new Stearns and Foster mattress I slept all night long for the first time in a long time! My husband loves a firm mattress and I like a softer feel. The pillow top on the firm mattress is the perfect solution!! Thank you!!!

[This review was collected as part of a promotion.] This has been the most comfortable bed my wife and I have ever slept on. I used to wake up with shoulder and neck pain, but I feel this bed properly supports me when sleeping and I no longer experience any aches after sleeping. The only thing negative I can say about the mattress is that you don't want to get off of it in the morning.

Our previous mattress which we loved was Stearns and Foster. After 9 years of using it without sanginess or any other issues we decided to replace it, just because of its age. Considering our previous experience replacing our old mattress with Stearns and Foster mattresses was a blind choice that we felt confident about. Compared to our previous mattress there was a clear difference in quality even before we slept on it, e.g. there were multiple long hanging threads left over from the manufacturing process. We did not think much of this at first, after all a hanging thread is a hanging thread. Now our biggest problem, less than 3 months after purchase, one side sagged so much that it is uncomfortable to sleep on. Turning during sleeping feels like you are going uphill. We had to rotate the mattress 90 degrees to circumvent this issue. Now after close to a year and half turning the mattress is not helping. Maybe this mattress was a one off and maybe not. Probably if I reached out to Stearn and Foster they would replace it, but at this stage we decided to move on because they lost our trust. We just purchased a new different brand mattress today. Sadly, this was a disappointing experience. We loved our first mattress, we wish our second Stearn and Foster mattress was just as a good.

This very expensive mattress is lopsided and has a dip after 4 months. Another reviewer indicated it's like sleeping in a hammock and that is EXACTLY on point. This occurred just outside of the 3 month replacement warranty. After dealing with a million picture requirements, my appeal for replacement was rejected because the indentation was not "deep enough." It is literally like rolling downhill from one side to the other. Memory foam is supposed to rebound, but it doesn't in this mattress. If uploads were allowed, I would have uploaded a picture with my level showing how lopsided it has become. I previously had a S&F matress for 10+ years. I'm so disappointed in this new one and will not purchase this brand again. Oh and it cannot be easily rotated since it is super heavy.

I just purchased an SF through mattress firm. I am so disappointed, especially for the high cost. I struggle with back pain, and this mattress sinks in the middle. My husband and I feel ourselves rolling into the center. This should provide far more support than it does.