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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,828 ratings3,050 reviews
  1. 5 stars79% (3,806)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 701-710 of 3,050 reviews
Jul 3, 2024
Kiki7
1 out of 5 stars review

This dried out my face

[This review was collected as part of a promotion.] I use to use these a bunch back in high school I was excited to try this plant based version but it was pretty much similar to the old formula the only difference is that the material is plant based I wish these were similar to the one size formula were it hydrated the skin after removing the makeup but I was a bit disappointed. Thank you for gifting this to me in exchange for my honest review.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-582-4048. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Jul 4, 2024
Rebeaa5
5 out of 5 stars review

Love this Product

[This review was collected as part of a promotion.] I love how soft these feel on my skin. They remove any makeup leftover and make my skin feel refreshed. I like how this product is easy to travel with and I've been using this brand since I was a teen so I know it's reliable.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Nov 24, 2014
greeneyes3855
5 out of 5 stars review

Great tool for remoing makeup and leaving skin fee

This Halloween I had the hardest time getting my make up off and of course I had to use red and black two of the worst colors to get off,I had some of your make up remover I said I am going to try this,and as soon as I tried it,I was like WOW wit the first wipe,it was gone,with each stroke it as clearing up,not only was the make up coming off my face but my clear skin skin felt amazing .Omce it was all of,I was beaming,my skin that is,it looked:) I am telling all my friends about your great make up remover towelettes:) They are great:!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 12, 2012
OilySkinnedGirl
3 out of 5 stars review

LOVE LOVE LOVE THIS PRODUCT....for eye makeup.

I use makeup everyday and also use this product everyday. I love this product for eye makeup not for face or lip makeup. It kind of oily so I like it for before I go to bed because I feel like it's moisturizing my eye lids and under my eyes. It removes makeup really well anywhere it just the oily after feel that gets to me. The actual makeup removing cloth feels great. I think it's really good quality for being a drugstore item. It kind of mildly burns my sensitive skin. I also don't think there's enough in the package for the price. I have to buy these at least once every 3 to 4 weeks because there's not enough.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 24, 2022
SwollenEyesForDays
1 out of 5 stars review

Eyes were swollen, red and itchy

I used these wipes one night and woke up to my whole face itchy, dry and I had cuts all near my eyelids (skin is thinner). I didn’t know what caused this but I didn’t think it was the wipes. I thought maybe it was something in my skincare routine. I let my face heal and wore make up but was removing it with water and soap. One day I decided to use the wipes and I woke up with swollen eyes. They were so red and they were itchy. I then realized both times that I used the wipes. This had happened.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hello, we're so sorry to hear and see that this was your experience. We wouldn't expect this to occur with us. We care about you and want to hear more from you. Please give us a call at 1-800-582-4048, Mon-Fri, 9am-5:30pm EST.

May 22, 2013
Underdog247
1 out of 5 stars review

Changed Formula Stinks!

I am so upset they changed the formula on these towelettes! The fragrance is horrible & overbearing, they have LESS wipes per packet, and they aren't as moist. Very disappointed & will NOT be buying them again. I also don't like that there was no warning that this was a new formula. I have been using these for around 5 years! No more.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 2, 2018
Spelzl
1 out of 5 stars review

Rash after many years....

I see many people posting about this same issue - rash on my face and I've now stopped using the product and its been my go to for many years. I will not be calling anyone to discuss so please don't offer. If you plan to change the product back please let us all know.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're very sorry to hear about your experience, and are saddened that you do not wish to talk to us further regarding our towelettes. That said, we have confirmed that there were no changes that would impact the quality, purity, and effectiveness of our wipes. If you ever change your mind and would like to talk more, feel free to give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We'd be more than happy to help.

Dec 21, 2019
jocelyna9e14
5 out of 5 stars review

Favorite makeup remover of all times. Honestly you only need one wipe to clean your entire your face and then you can wash your face after. I love how soft it leaves your skin with a little bit of oil which means it hydrates your skin. I love how you can literally find it anywhere which I absolutely love. if you are not using these wipes what are you waiting for. try it you will not regret it

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 13, 2020
makeupbychristy
5 out of 5 stars review

I used these before I switched over to Equate makeup remover wipes and honestly they’re like the same. I switch because Equate was cheaper but it’s basically exactly like theses one so it’s whatever you chose. But they both remove every inch of makeup from your face.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 27, 2022
MarissaP6
5 out of 5 stars review

Does the job

[This review was collected as part of a promotion.] I love these towelettes. They are soft enough and gentle enough to use every day but tough enough to get even the most waterproof mascara or eyeliner off. They don't leave a residue on your face or fuzzy bits they are very affordable and easy to find.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407