Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,828 ratings3,050 reviews
  1. 5 stars79% (3,806)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
Sort by |
Showing 661-670 of 3,050 reviews
Jun 28, 2021
Ambz
1 out of 5 stars review

Blisters. Proceed with caution.

I used this product and ended up with horrible blisters on my lips and severe swelling. I now have doctor bills, pharmacy payments, and not to mention lips that can’t heal over this product. I loved this brand but I cannot believe the makeup wipes have done this to my face.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We would never expect our wipes to cause blisters and would like to learn more about this! Please contact us at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET and mention your email address. We hope you feel better and look forward to your call!

Jun 2, 2011
Selective consumer
1 out of 5 stars review

Very Disappointed

I had been using a store brand towelette and was very satisfied with its softness, effectiveness and the clean, very mild fragrance. I thought I was 'upgrading' to the Neutrogena when it was on sale. I was so surprised at the odor! It smells like one of those magazines with the perfume ad inserts. I have only used three of them (I kept trying to like them)and have had to wash all of the 'stink' off of my face so my eyes don't burn. If I had saved my receipt I would have gone to get my money back. No more Neutrogena.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 4, 2024
Rebeaa5
5 out of 5 stars review

Love this Product

[This review was collected as part of a promotion.] I love how soft these feel on my skin. They remove any makeup leftover and make my skin feel refreshed. I like how this product is easy to travel with and I've been using this brand since I was a teen so I know it's reliable.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 3, 2022
Linds
1 out of 5 stars review

BURNING RASH

Do not buy!!!! I have used these forever and the new formula for the plant based wipes is horrible. Skin feels like it is burning followed by dry itchy stinging rash on my cheeks and all surrounding my eyes including making one eye swollen for a night — never happened with the old ones and I will NEVER buy the new ones again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you so much for bringing this to our attention! Please give us a call at 1-800-582-4048, so we can learn more about your experience. We're available Monday-Friday from 9am to 5:30pm ET. We hope to chat with you soon!

May 16, 2011
.
2 out of 5 stars review

Not Sattisfied

I am not impressed AT ALL with this product. They do get the job done by removing all make-up, but the "ultra-soft cloth" title it was givin is complete nonsense. These cloths were like sandpaper to my face. I only wear make-up on my eyes, so they were really sensitive and irritated after using this product. I usually LOVE Nuetrogena products, however I will NOT be buying this specific product again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 10, 2018
TJones
1 out of 5 stars review

Horrible Breakout :(

I love these wipes and have been using them for years. A few months ago I purchased some of these and started having reactions around my eyes with swollen eyelids and peeling. I could not determine at first what was causing the reactions but after reading the other similar symptoms that many others were having, this may be exactly what happened. Since being put on steroid and not using the wipes, it has cleared up alot.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We are so sorry to hear about your experience after using our Makeup Remover Wipes. Please know that we take matters like this seriously and we'd like to learn more. Please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We appreciate you taking the time to let us know about what happened, and we look forward to learning more about your experience.

May 10, 2018
NO NAME
1 out of 5 stars review

DONT BUY THESE WIPES

I have been using these wipes for so many years!! Only to find out that it has been the reason behind my horrible outbreaks in red rashes on my face and neck, I have spent so much money on visiting a dermatologist and naturopath to get rid of the horrific rashes I have expierenced, and not to mention the lack in confidence I have had because of it. Once I stopped using this product, all my problems were gone! Don't not buy this product, please stop selling it!!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 21, 2019
equestrianbelle
4 out of 5 stars review

A really basic but reliable product. I keep it in my gym bag and travel bag but I usually don't use these at home. Affordable and decent packaging. Really a simple product that is done well so I'll rebuy these whenever I run out. Definitely reccomend for someone on the go.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 22, 2018
Makeup7
1 out of 5 stars review

Terrible

I’ve been using the make up wipes for quite some time now for personal use and I also used the wipe for all my makeup clients. My daughter and I use the makeup remover wipe recently and we broke out in a terrible rash. The rash was on our face, ears, neck and left us feeling really miserable.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

We're sorry to hear this and would like to learn more about you and your daughters experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.

Mar 3, 2015
GlitzyInBeauty
5 out of 5 stars review

Forever my favorite makeup remover for my face!

I've been using these wipes for a year now (recommended to me by my best friend) and I honestly love them! I use them every time I remove my face makeup (I like using the oil free eye makeup remover by Neutrogena for my eye makeup) and my face is 100% clean after using them. I have sensitive skin as well so props to this product for being so gentle! :)

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407