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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 511-520 of 3,053 reviews
Dec 9, 2019
Reviewer name: leslief
3 out of 5 stars
3 out of 5 stars review

This make up remover will definitely do the job. I use it to take off my make up at the end of the day or in the middle of days that I'm not wearing make up for a quick pick-me-up. It doesn't bother my eyes or my skin like others do. I highly recommend giving it a shot.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Sep 22, 2018
Reviewer name: Brandy2472
1 out of 5 stars
1 out of 5 stars review

Does not remove mascara or waterproof mascara

On the front label of the Neutrogena Make-up Remover it states "patented formula dissolves all traces of make-up even waterproof mascara. I found it doesn't even remove regular mascara and did not remove waterproof mascara. So this statement is not true. Sorry I spent money on this product. Will not purchase again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Jul 8, 2024
Reviewer name: gladys6
5 out of 5 stars
5 out of 5 stars review

remove- make

[This review was collected as part of a promotion.] excellent at removing make-up, the best at removing water-proof mascara leaving nothing behind , no smears, no black circles, takes it all off with one wipe. easy to use, cleaning everything off and leaving my face soft, smoot, brighter and cleaner.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 10, 2018
Reviewer name: NO NAME
1 out of 5 stars
1 out of 5 stars review

DONT BUY THESE WIPES

I have been using these wipes for so many years!! Only to find out that it has been the reason behind my horrible outbreaks in red rashes on my face and neck, I have spent so much money on visiting a dermatologist and naturopath to get rid of the horrific rashes I have expierenced, and not to mention the lack in confidence I have had because of it. Once I stopped using this product, all my problems were gone! Don't not buy this product, please stop selling it!!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We are so sorry to hear about your experience after using our Makeup Remover Wipes. Please know that we take matters like this seriously and we'd like to learn more. Please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We appreciate you taking the time to let us know about what happened, and we look forward to learning more about your experience.

Feb 12, 2020
Reviewer name: tristenmaelynn
5 out of 5 stars
5 out of 5 stars review

These wipes are perfect for sensitive skinned people. They have a clean smell which adds to the clean feeling they give. I rarely have to use more than 1 wipe as it melts your makeup right off, even water proof mascara! These are perfect for anyone on the go.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Apr 21, 2022
Reviewer name: Sus45
1 out of 5 stars
1 out of 5 stars review

Disappointed

This new formula is very disappointing. I loved the old formula and used it exclusively for years. The new ones are way too dry and don't remove make up nearly as well. I'm going to have to go with a new brand if the original formula is no longer available. Why would you change something so perfect?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Neutrogena

We're sorry to hear our wipes aren't working for you. We'd love to know more, please call our number 1-800-582-4048 Monday through Friday between 9:00 a.m. and 5:30 p.m. EST. Have your reviewer name on hand so we can find you right away.

Jul 8, 2024
Reviewer name: Deee7
5 out of 5 stars
5 out of 5 stars review

These are the BEST!

[This review was collected as part of a promotion.] I love these Neutrogena Makeup Remover towelettes! First off, they smell so good! I use these morning and night and sometimes in between. They remove makeup, oil and dirt even waterproof mascara! They leave my skin feeling so smooth and clean! Also gentle on all skin types! I have been using these for awhile and I will definitely continue!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2024
Reviewer name: MandySD10
5 out of 5 stars
5 out of 5 stars review

Love makeup wipes

[This review was collected as part of a promotion.] I was given this product for free in exchange for an honest review. I love makeup wipes and these are great at removing stubborn eye makeup and mascara. They don’t have a smell and they don’t irritate my skin

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jan 2, 2019
Reviewer name: ebug2020
2 out of 5 stars
2 out of 5 stars review

contact dermatitis?

i’ve been using these wipes for the past 2 years now but the past two weeks i’ve used them my face has gotten red, hot, itchy, and has tiny bumps. i haven’t changed anything in my akin care routine but the symptoms always come after i take off my makeup with these wipes. i’m just confused why for the past 2 years they’ve worked but recently i’ve gotten these symptoms?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there, thanks for taking the time to write us a review. We definitely wouldn't expect this to happen while using our products, so we'd like to learn more about your experience. When you have a chance, please give us a call at 1-800-582-4048. We're available Monday through Friday 9 AM - 5:30 PM ET. We look forward to hearing from you!

Mar 3, 2015
Reviewer name: GlitzyInBeauty
5 out of 5 stars
5 out of 5 stars review

Forever my favorite makeup remover for my face!

I've been using these wipes for a year now (recommended to me by my best friend) and I honestly love them! I use them every time I remove my face makeup (I like using the oil free eye makeup remover by Neutrogena for my eye makeup) and my face is 100% clean after using them. I have sensitive skin as well so props to this product for being so gentle! :)

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407