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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,827 ratings3,050 reviews
  1. 5 stars79% (3,805)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 491-500 of 3,050 reviews
Jul 10, 2024
Luna7
5 out of 5 stars review

Works well!

[This review was collected as part of a promotion.] The makeup wipes work wonders for removing makeup. As in a picture I will show you half of my face removed with the wipe and have not. But overall I absolutely adore this product. I wish I had more of them. And to everybody who has not tried this brand you need does it doesn't remove your eyelashes when you wipe your face off and that's a plus to me and it doesn't take nearly as long as I thought it would to remove the makeup off my face. I'm grateful that I got to test this product. And I hope someday this review helps somebody by this amazing product.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Feb 19, 2025
eyes on you
1 out of 5 stars review

I believe i developed a stye on my eyelid after one application of the wipe. I normally use baby shampoo for makeup removal, but i was traveling and bought a bag of the towelettes. I ended up having to seek medical attention for diagnosis and treatment on my vacation. Bummer.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 18, 2024
ktjarnagan1
5 out of 5 stars review

All-time favorite makeup remover

[This review was collected as part of a promotion.] These wipes are amazing. They are gentle on your skin, all while being super effective in removing makeup, unlike many other wipe brands I have tried. They are super moist out of the bag, and hydrating to the skin. I absolutely love these.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 4, 2020
tasneembd477
4 out of 5 stars review

I have tried several different make-up remover wipes and these are by far the best! They are soft, but take off all of your make-up. I use make-up and mascara that are all day wear, but these wipes have no problem taking it off. I would highly recommend these!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 9, 2018
KJC2018
1 out of 5 stars review

Bad reaction

I’ve used these wipes for about 2 years now & about a year ago I started having issues with my eye lids. They were serverly irritated, red, itchy & had a crust like glue on them. Nothing helped & I had this problem for like 8 months. I went to eye doctors multiple times & they prescribed me multiple medications that just didn’t work. I never imagined it’d be the wipes that I’ve used for years. One day I decided to eliminate on thing a week to see if I could find the problem & sure enough it was the wipes. I haven’t used them since & my eyes are back to normal.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and greatly appreciate the time you have taken to contact us. The feedback you have provided is important and we take all matters of safety seriously. Please call us at 1-800-582-4048 we're available Monday-Friday 9AM-5:30PM ET. We hope to speak with you soon.

May 26, 2022
Brooke19801
5 out of 5 stars review

Love this product

[This review was collected as part of a promotion.] I just love the Neutrogena make-up remover ultra-soft cleansing towelettes. They work great at talking make-up off and the also lift away dirt, oil, and sunscreen. Waterproof mascara... GONE! The towelettes are super soft and leave the skin feeling clean and soft.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 27, 2022
MarissaP6
5 out of 5 stars review

Does the job

[This review was collected as part of a promotion.] I love these towelettes. They are soft enough and gentle enough to use every day but tough enough to get even the most waterproof mascara or eyeliner off. They don't leave a residue on your face or fuzzy bits they are very affordable and easy to find.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Nov 29, 2019
Unfunsara
5 out of 5 stars review

finally The relief my skin needed

I have suffered as an adult with sensitive skin that broke out. To combat this I have spent countless dollars on beauty products. After much frustration I decided to try an approach of a makeup remover before cleansing. I tried neutrogena wipes. Much to my surprise my skin is clear and soft and looks better than it has in years.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 11, 2024
Sunrae9
5 out of 5 stars review

Works great!

[This review was collected as part of a promotion.] I have really enjoyed using the Neutrogena face wipes for about a week now. Not only do they make removing my makeup at the end of the day quick and easy, but they also smell great and leave my face feeling moisturized. I also enjoy using the wipes just to freshen up my face if I start to sweat or feel oily. I would highly recommend these Neutrogena makeup removing wipes. (I received this item for free in exchange for my HONEST review.)

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Mar 15, 2022
laurels
1 out of 5 stars review

New wipes are not better

I’ve used these wipes my entire life & have never had a problem. Just restocked a few days ago & my eye area is super irritated. I noticed it was rougher on my skin but i didnt think much of it. Today i was putting on make up & my concealer would not sit. That’s when i noticed how bad it truly got. The skin around my eye is dried out & irritated. Super disappointed & hope they could change them back. Not sure what to buy to replace them because they’ve always been my go-to.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hey there, we're sorry you didn't have the best experience with the makeup remover wipes and we want to learn more! Please give us a call at 1-800-582-4048 anytime Monday to Friday (9AM - 5:30PM EST) so we can help. Be sure to mention your username with our phone specialist so they can quickly assist you. Hope to chat soon!