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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,827 ratings3,050 reviews
  1. 5 stars79% (3,805)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 461-470 of 3,050 reviews
May 15, 2025
HPAlways7
1 out of 5 stars review

Hardly works on waterproof mascara!

I have tried several times to like these. I tried wiping my makeup off before bed, multiple times! I woke up with mascara under my eyes, so I used another wipe & took a shower. AFTER my shower, there was STILL mascara!! Waste of money for waterproof mascara!

Helpful?1NOMJLR7ZN8013939017407
Mar 25, 2012
NC gal
1 out of 5 stars review

Does not live up to claims!

I use a number of Neutrogena products so thought I would try these. What a waste of money! I wear the Healthy Defense Liquid moisturizer and a very light application of a high end powder foundation and blush. When I used my first towelette I would estimate it took off less than one third of my VERY light makeup. After another towelette I finally switched to soap and water, and would estimate that still more than a third of the makeup was removed only after using the soap and water and a soft washcloth. And by the way, the towelettes could double as sandpaper if you have any refinishing projects around the house! Love their other products, but had to throw these in the trash.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 13, 2022
Smoles
5 out of 5 stars review

Step above the conpetition

I bought the store brand makeup remover towelette. They didn't remove my mascara all the way. I went and bought the Neutrogena brand. What a difference! I will not try the competitor brand any more. My skin feels soft and I love it Thanks Neutrogena!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 6, 2020
lizzym15
5 out of 5 stars review

These are the only makeup wipes I use and I’ve tried others and they always irritate my skin or just take five of them to get all my makeup off when the Neutrogena ones are good for sensitive skin and only take one to take ALL my makeup off even when I have A LOT on!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 10, 2024
Jacky7776
5 out of 5 stars review

Love this brand

[This review was collected as part of a promotion.] I like this brand because it really helps me to remove my make up so easily. Also, my skin is so delicate so that’s awesome to remove my make up. I really recommend this product to use it on your skin.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 7, 2018
maddie12345
1 out of 5 stars review

Burns your eyes!!

I have been using this product for so long and have always loved it. However, something in this product has changed because they started to burn my eyes so bad and my eyes water up and get extremely red, people actually asked me if I was crying. I will not be buying this product again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

We'd like to hear more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday 9AM-5:30PM ET. We hope to chat with you soon!

Jan 21, 2015
Lashes09
5 out of 5 stars review

Eyelash Growth?

This is a great product that works great! As an added benefit for the first time in several years my eyelashes have grown back! Now, I can't swear it's from this product but it is the only new thing I am doing and I have tried lots of products in the past. If any of you struggle with losing your eyelashes you owe it to yourself to try cleaning your eyes with these wipes. It didn't happen overnight for sure but I have eyelashes again!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi, Lashes09. Thank you for taking the time to review our product. We would like to speak with you to learn more about your experience with this product. Please call our Consumer Care Center at 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to your call.

Jul 3, 2024
Klynn3264
5 out of 5 stars review

These are pretty great wipes!

[This review was collected as part of a promotion.] I love these! They smell good.. Strong scent, but I like it. They're very wet and silky, they don't hurt to wipe across skin to take makeup off and most importantly they work really well and leave skin clean and moisturized!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 10, 2024
Krstnroll7
5 out of 5 stars review

Gentle and effective

[This review was collected as part of a promotion.] These are fully saturated and do a great job of gently removing all traces of spf, dirt, makeup and debris-even waterproof. Without any tugging or rubbing. Very gentle and effective. I haven’t noticed any redness or irritation with use.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 11, 2018
Cherif
1 out of 5 stars review

Something Has Changed - Negative Reaction to Eipes

Seeing these others posts, makes me feel a little better. I’ve been using these wipes for years, but recently, the use of these wipes has caused itching, burning and horrible pain on my eyelids. I only use these to remove my eye makeup. At first I thought it was something else I was using, but now I’m thinking tha Neutrogena has changed their product. I’ll discontinue and find another, non-irritating product. #scratchingmyeyelidsoff

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're so sorry to hear about this! We'd love to learn more and help you out. Please give us a call at 1-800-582-4048 from 9AM - 5:30PM ET, Monday through Friday. Hope to chat with you soon!