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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 441-450 of 3,053 reviews
Jul 3, 2024
Reviewer name: ChristinaF8
5 out of 5 stars
5 out of 5 stars review

Effective Eco-Friendly Makeup Remover!

[This review was collected as part of a promotion.] I absolutely love the Neutrogena Makeup Remover Ultra-Soft Cleansing Towelettes! These wipes are a game-changer for my skincare routine. They are incredibly gentle yet highly effective, removing up to 99% of makeup, including stubborn waterproof mascara, with just one swipe. The towelettes are super soft and feel luxurious on my skin, leaving it feeling clean and refreshed without any residue.I also appreciate that these wipes are plant-based and compostable, making them an eco-friendly choice. The packaging is convenient for travel, and the resealable flap keeps the wipes moist and ready to use. These have become a staple in my beauty regimen, and I can't recommend them enough. Five stars all the way!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 18, 2020
Reviewer name: sydlynn94
5 out of 5 stars
5 out of 5 stars review

I absolutely love these makeup wipes. They are extremely hydrating and feel great on my skin. I always have a pack or two on hand at all times. I use these regularly to remove my makeup at night and refresh when needed. They remove every ounce of my makeup and leave my skin feeling fresh and hydrated.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Feb 7, 2020
Reviewer name: mpalmesano
5 out of 5 stars
5 out of 5 stars review

I love these makeup wipes and how gentle they are on my skin. They are a good price and good quality and remove all my makeup every time I use them. I like th packaging as well and how it is resealable so the wipes don't dry out from the outside air. 10/10 would recommend.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 24, 2013
Reviewer name: Awesomeallie
3 out of 5 stars
3 out of 5 stars review

Love it but it has flaws

I use this at night before bed and I agree it leaves oily stuff and it is annoying. The wipe does take all my makeup off , but it hurts after all of the scrubbing and wiping and I barely wear any makeup . I love that it gets rid of the waterproof stuff but otherwise I use there makeup remover face wash.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 25, 2020
Reviewer name: brooklynr10
5 out of 5 stars
5 out of 5 stars review

These are the best makeup remover wipes for sure. They remove the toughest makeup and even remove my waterproof mascara. They don’t burn my skin and most wipes do so that’s amazing. Very gentle and stays wet which I like because it makes me feel like it removes everything. No harsh scent and great price. I recommend!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 21, 2022
Reviewer name: Lina
1 out of 5 stars
1 out of 5 stars review

BRING BACK THE OLD FORMULA

Awful new wipes. They feel drier, thinner, and abrasive on the face. In your hand they feel soft, sure, but when you start using them they feel scratchy. They do a terrible job removing mascara and eyeliner now. My skin isn't sensitive yet these wipes made it very irritated; that's never happened before. It might be because you have to rub so much to actually remove your makeup now, or it's the new formula, since that's changed as well. It smells awful now and doesn't even work. Bring back the old wipes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're extremely sorry to hear about your experience with these wipes, but we appreciate you letting us know! We'd love to learn more, so please call us at 1-800-582-4048 when you have time between 9 AM & 5:30 PM ET, Mon-Fri. Talk to you soon!

May 8, 2018
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible reaction

I used to use these wipes in the past and they worked amazing but recently I bought a pack and had a bad reaction to the wipes around my eyes. My eyes have been red itchy and my eyelids are beginning to crack. It’s been a painful experience, I don’t know if they changed their formula but I DO NOT suggest these at all!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thanks for taking the time to share a review! We take matters like this very seriously and would like to learn more. When you get a chance, please reach us at 1-800-582-4048 between 9am and 5:30pm ET Monday-Friday.

Apr 8, 2020
Reviewer name: gillianb822c
5 out of 5 stars
5 out of 5 stars review

I love using these makeup removing wipes because it is not harsh on the skin and the towelettes themselves are very smooth. Removes all my makeup without having to tug on my skin too much and this doesn’t have a strong scent. I’d recommend using the makeup removing wipes!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 20, 2020
Reviewer name: dianaf
5 out of 5 stars
5 out of 5 stars review

I love the Neutrogena wipes they work amazing. It only takes one wipe and your full face of makeup comes off lol easy. No need to scrub your face just wipe and eyeliner and mascara comes off. They are affordable as well they also made the travel size ones for individual use love them. #Neutrogena

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Dec 3, 2018
Reviewer name: CyndiF
3 out of 5 stars
3 out of 5 stars review

Average

These cleansing towelettes are definitely great for removing makeup, and they have a nice scent (not over-powering). BUT I'm giving these 3 stars because they seem to leave a film on my skin and leaves my skin feeling "dry". They're effective at getting the job done, but I don't like the way my skin feels after using them. Also, do not get it in your eye by accident! It does not feel pleasant, so I wouldn't recommend using these to remove mascara.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're very sorry to hear about this experience you've had with our wipes and we'd like to learn more. Please give us a call at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We look forward to your call!