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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)
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Showing 391-400 of 3,053 reviews
Jul 6, 2024
Reviewer name: Srjacquez5
5 out of 5 stars
5 out of 5 stars review

Easy and effective

[This review was collected as part of a promotion.] I hate the daunting task of washing my face every single night. These are plush, smell amazing and get the job done while I’m in bed watching TV or surfing social media Very happy to have tried these and now I’m hooked!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 9, 2022
Reviewer name: JM198910
3 out of 5 stars
3 out of 5 stars review

Light Makeup Remover

[This review was collected as part of a promotion.] I recommend this product for light makeup removal or if you are just trying to refresh/clean your face quick. They are great for on the go as well. Wish they were damper but it could have been the pack I got as well.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 11, 2024
Reviewer name: Jennip138710
4 out of 5 stars
4 out of 5 stars review

Good quality!

[This review was collected as part of a promotion.] These wipes are very soft, lightly scented which is nice. I used them on a sweaty hot day. Definitely felt clean after wiping my face. Tried another day with a full face of makeup, took my makeup & waterproof mascara off with no problems! No film, no dry skin & scent of the wipes disappear after a bit.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 5, 2018
Reviewer name: Anne0707
1 out of 5 stars
1 out of 5 stars review

Very Bad Red buring Rash on Face!!!!

I have used Neutrogena make up removers for many years, I never had this issue before up to about a month ago. My eyes are extremely red and very dry and scaling, plus burn severely. I am very upset and am having a very hard time getting the redness and burning to subside. I purposely stopped using nd they did subside a bit but did use one this past Saturday and today my face is all inflamed! I'm not sure what can be done but I normally but the wipes at BJ's and have quite a few left that I guess I should throw out, unless Neutrogena would like them back to run some tests?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Oct 11, 2017
Reviewer name: BH22
2 out of 5 stars
2 out of 5 stars review

Used to love it but not anymore

I have been using these towelettes for years and always thought they removed make up really well. However, the last 3 times or so that I have purchased them, they are much drier than they used to be. Not cleaning nearly as well as before. Don't know if they changed the formula but they are definitely not as moist as they used to be. Will not buy again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Company Services

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-7PM ET. We look forward to speaking with you.

May 31, 2022
Reviewer name: Missy3
5 out of 5 stars
5 out of 5 stars review

Removes my makeup

[This review was collected as part of a promotion.] I love having a makeup remover on a towelette. It makes it so easy to remove the makeup, including eye makeup, at the end of the day when I just want to hop into bed. We all know that it is bad for us to sleep with our makeup on our faces...these towelettes make it easy for the makeup to come off.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Mar 20, 2013
Reviewer name: glittergurl
1 out of 5 stars
1 out of 5 stars review

Did the formula change?

A couple months ago I would have given this product 5 stars. I have very sensitive skin and these towelettes have always been gentle yet able to take off my make up. I just ran out and bought two more and when I tried it, it burned my skin. I actually have red burns under my eyes now for two days. I thought I got a bad batch but when I tried the other pack it did the same thing. Please bring back the old formula! I loved it!!!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 25, 2022
Reviewer name: chicchild10
4 out of 5 stars
4 out of 5 stars review

...

[This review was collected as part of a promotion.] I'm not a huge make-up user but my skin is constantly oily so I use them daily in the afternoon or so to remove any oils from my face and neck. I also exercise a lot and it's summer so it gets tedious to wash your face again and again so these are great time savers. However, they aren't quite juicy of wipes so they may not clean your pores very effectively :\

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We appreciate you sharing this feedback with us! We want our wipes to be moist to remove all the makeup, dirt, oil, and sunscreen from your face, so this is disappointing to hear. Our team would like a chance to hear more about your experience using the wipes, so please give us a call at 1-800-582-4048 M-F 9am-5:30pm ET to chat. Thank you!

Jan 13, 2019
Reviewer name: molly24
1 out of 5 stars
1 out of 5 stars review

So Many Problems...

TLDR: These don't take off all makeup, leave a nasty residue on the skin + may very well be causing acne + excessive dryness. Since I started wearing makeup more often (and, in turn, using these wipes more) I've noticed two major things. Number one: I've gotten so much acne since using these, and on places that have never been an issue, mainly my cheeks. These wipes were the only thing I changed in my routine: same face wash, lotion, foundation + concealer as before. Number two: My skin has dried out. It's so dry. Yes, it's winter, but my skin has never gotten this dry. But that can just be coincidence, however these wipes definitely do not take all makeup off + leave a horrible residue on the skin. If I look in the mirror after using these, I can see places that I definitely wiped that have foundation or concealer still present. My face feels greasy + all around gross after using these, so I have no doubt it's clogging up pores.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're very sorry to hear that and would like to look into this directly! Please give us a call at 1-800-582-4048. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Oct 9, 2012
Reviewer name: heygurl12345
4 out of 5 stars
4 out of 5 stars review

Great eye makeup remover!!

I love theses make up removing wipes! It gets my waterproof mascara off which most wipes i use don't. The only thing I don't like about this product is that it makes my face oily after using, i find these wipes to be really oily which I dont like. I find the need to wash my face after using these wipes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407