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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,827 ratings3,050 reviews
  1. 5 stars79% (3,805)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)

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Showing 181-190 of 3,050 reviews
Jan 15, 2015
calypso
3 out of 5 stars review

Jennifer Garner Commercial

I noticed in your commercial that when Ms, Garner uses the wipe, with her eye closed, the mascara and the eye shadow are in the wrong places on the product after she removes the makeup. With your eye closed, the shadow would be on the top and the mascara on the bottom. This makes your product look deceitful.Why didn't anyone from your company catch this before producing this commercial? I like your products and trust the Neutrogena name but this commercial is not up to standard.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Apr 8, 2022
Makeup Artist
1 out of 5 stars review

WORST MAKEUP REMOVER

These are the WORST makeup remover wipes ever. Whose “brilliant” idea was it to change the last ones? They were outstanding. The new ones are terrible. They don’t remove makeup as well as the original wipes. PLEASE BRING BACK THE OLDER FORMULA AND STOP TRYING TO PERFECT AN ALREADY PERFECT PRODUCT JUST TO SAVE A FEW DOLLARS. I won’t be purchasing them again. You have lost a customer by your obvious lack of concern for the consumer.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Your experience is important to us and we'd like a chance to hear more of your feedback on our new makeup removing wipes. When you have time please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can chat. Thank you.

Jan 12, 2022
Anonymous
5 out of 5 stars review

My skin is so clean now

I received these wipes as a free sample and I have to say I love them. They really clean all the make up off my face and leaves my skin feeling so clean and shiny. I'm glad I got the chance to try these and I will be buying some soon because I love them.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 3, 2018
mlopez183
1 out of 5 stars review

WTF

Been having the SAME ISSUES everyone else has been having with this product! My eyes have gotten so puffy and itchy from this last pack I had and I got this horrible rash on my chin and it’s so dry and pealing. Idk what you put in these new packs but I’ve been using these wipes FOR YEARS because it was the only thing that didn’t make my skin dry and irritated while using and worked so well with taking off make up but now idk what y’all did. Would have given 0 stars but people need to know y’all don’t know what you’re doing anymore

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi, we’re sorry about your experience and we’d like to help! Call us at 1-800-582-4048, we’re available M-F from 9:00 AM – 5:30 PM. Thanks and we look forward to hearing from you!

May 25, 2022
BrookeWire5
5 out of 5 stars review

Nice and gentle!

[This review was collected as part of a promotion.] I really enjoy these makeup remover wipes by Neutrogena. I like how soft they are and they just easily wipe all of my makeup away. The don't leave any residue either. I will always continue to purchase these!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 7, 2024
Emiley6
5 out of 5 stars review

Makeup remover

[This review was collected as part of a promotion.] These makeup remover wipes are super soft and gentle on the face. Removes dirt and makeup very easily and quickly which is a lifesaver. They leave my face feeling clean and refreshed! I really appreciate that they are plant based!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 6, 2022
Barb6
5 out of 5 stars review

It’s great!

[This review was collected as part of a promotion.] I used the neutrogena makeup cleansing wipes and I loved it. They are very soft which was a pleaser and worked really well. I am a moderate makeup user and I did not have to use more than two wipes. I also wear contacts and use mascara which is always a concern for me. No problem at all. I

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Dec 30, 2018
kldearman
2 out of 5 stars review

Leaves An Oil Residue

I got some of these for Christmas, and have used them a couple of times since, just to make sure it wasn't just my skin or what makeup I was wearing. However, every time there is an oil residue left behind after using them. Which is particularly unpleasant when having acne breakouts related to some Psoriasis patches. While it does remove my makeup fairly well, it makes my skin conditions worse, and does cause itching as well.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're so sorry to hear about this experience you've had with our wipes and we'd like to learn more. Please give us a call at 1-800-582-4048, Monday - Friday from 9 AM to 5:30 PM ET. We hope to talk soon!

May 26, 2022
hollieshotlist6
5 out of 5 stars review

Bye bye makeup!

[This review was collected as part of a promotion.] I absolutely love these wipes! Makeup has no chance against them and my face feels amazing after using them! These are perfect for those late nights that you have no time or energy to do your entire skincare routine but they are also perfect for everyday use!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jan 16, 2020
tacorita
5 out of 5 stars review

I like this makeup remover a lot. I think it is a really good price for how many you get. This formula does not burn my eyes when removing my eye makeup which I obviously love that about this product. It also does a pretty good job at removing waterproof makeup, but it does require a little extra work

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407