Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,862 ratings3,053 reviews
  1. 5 stars79% (3,837)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

Member photos

Sort by |
Showing 1,841-1,850 of 3,053 reviews
Jun 2, 2019
Reviewer name: the566
2 out of 5 stars
2 out of 5 stars review

Used to be my go to, now I can't use them.

Bought these recently and they must've changed the formula because the scent is stronger and my eyes get extremely itchy and irritated when I use them. It's sad since I used to love these.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Hi there! We’re so sorry to hear about your experience with our Makeup Remover Towelettes and we’d appreciate the opportunity to gather a few more details about this. When you have a moment, please give us a call at 1-800-582-4048 between the hours of 9:00 AM – 5:30 PM ET, Monday – Friday. We hope to hear back soon!

Mar 5, 2020
Reviewer name: keonacatherinekelly
4 out of 5 stars
4 out of 5 stars review

Neutrogena is my go to brand. These wipes are effective at removing make up and the dirt and oils off the skin. Leaves my face feeling refreshed without drying out my skin or causing a break out.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 24, 2022
Reviewer name: Kimba1
5 out of 5 stars
5 out of 5 stars review

Actually works

[This review was collected as part of a promotion.] Works well and don’t have to tug at it ..just wipe.Doesn’t sting eyes like some wipes do.nice and thick so they don’t rip when use.I can’t think of any way this product can be improved.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Dec 1, 2014
Reviewer name: Sjhendricks
5 out of 5 stars
5 out of 5 stars review

Great product - works better than expected

#neutrogenafaceoff The face wipes worked better than expected - they removed my nKe-up (including water- proof mascara) as we'll as. Lenard my face. It left my face feeling refreshed, had a pleasant scent as well as left no residue.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 7, 2018
Reviewer name: Katieg
1 out of 5 stars
1 out of 5 stars review

Burns my whole face

I’ve been using these for years and have always sworn by them until I opened a package tonight and my whole face feels like it’s on fire... won’t be buying again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thanks for sharing your experience with us! We'd like to talk with you directly about this and help since we really wouldn't expect this. When you can please give us a call at 1-800-582-4048. We're available Monday-Friday from 9AM-5:30PM ET. We hope to talk with you soon!

Mar 29, 2011
Reviewer name: 931
5 out of 5 stars
5 out of 5 stars review

Great Product

I rate this product 5 stars because I hated to wear make-up because it was so hard to take off. When I seen the commerical I just had to try it. It is the best thing in the world!!!Great product!!!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Feb 17, 2020
Reviewer name: alexportillo1
5 out of 5 stars
5 out of 5 stars review

Love these makeup remover towelettes. Takes the make up quick and easy and only have to use one wipe which is the best. Also keeps my face feeling good after also.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 24, 2020
Reviewer name: HeatherE
1 out of 5 stars
1 out of 5 stars review

Horrible redness and rask

My daughter's were able to use these wipes, however within the last few months, there face is red, and has been having a rash. My youngest daughter has had eye issues.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from CS

We're sorry to hear about your daughters' experience with our makeup remover wipes! It's not something we expect and would like to learn more. Please call us at 800-582-4048 M-F 9 am-5:30 pm ET. Thank you.

May 7, 2018
Reviewer name: Nezzie
1 out of 5 stars
1 out of 5 stars review

My skin is really irritated!

I have used this product for so long and I loved it. But recently I bought a new pack and I felt a burning sensation when I used it and and woke up with a few rashes. It's super itchy ...

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Customer Service

We certainly wouldn't expect rashes or burning! Give us a call so we can learn more. You can reach us at 1-800-582-4048, Mon-Fri, 9am-530pm ET. We hope to hear from you soon!

Apr 21, 2020
Reviewer name: jordannaashley
4 out of 5 stars
4 out of 5 stars review

I don't often wear makeup, but I always have these on hand incase I do. These are non abrasive and do the job, but I always finish with my fave wash even after using these wipes. Would purchase again and would reccomend.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407