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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,827 ratings3,050 reviews
  1. 5 stars79% (3,805)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)

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Showing 151-160 of 3,050 reviews
Jul 6, 2020
lizzym15
5 out of 5 stars review

These are the only makeup wipes I use and I’ve tried others and they always irritate my skin or just take five of them to get all my makeup off when the Neutrogena ones are good for sensitive skin and only take one to take ALL my makeup off even when I have A LOT on!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Aug 21, 2022
ImaTXn
1 out of 5 stars review

New formula (2022?) caused allergic reaction

I have used this product for over 4 years, and normally purchase the value-pack as I use the makeup remover wipes daily, but I also purchase the twin pack.. The “new improved” towelettes (2022?) made my face break out into hives, then caused a chemical burn making my skin feel like an orange peel, and my skin was red. Unfortunately I did not notice the “new improved” print on the package, though I did notice that the wipes were much drier. So, after using the product several days …I realized these wipes were my trigger. I do not know what exactly changed with the product, but I am personall allergic to most trees and some grasses, so my bet is one of their new ingredients included an allergy trigger for me.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for bringing this issue to our attention. We'd love to chat more about your experience, and gather some details from the packaging. When you have a chance, give us a call at 1-800-582-4048. Our specialists are available Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Jun 4, 2022
Jacqueline10
5 out of 5 stars review

Great Makeup Remover Wipes!

[This review was collected as part of a promotion.] I received the Neutrogena makeup remover towelettes free from the Home Tester Club in exchange for my honest review. I really like these makeup wipes. They had a fresh and clean scent and worked extremely well to remove my makeup (even my eye makeup which is harder to come off). A plus about this product is that they are plant based and compostable. This makes me feel better as a consumer to purchase it, as it’s good for the environment. I would purchase them in the future and I do recommend them to others!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
May 24, 2022
Mandymagoo8
5 out of 5 stars review

Soft and effective!

[This review was collected as part of a promotion.] These wipes were very soft, which is important since it is used around the sensitive eye area. They are also very effective. Just a couple of swipes and all of the makeup and grime of the day is gone. The pouch holds more than 30 wipes but is small and compact enough to fit in my makeup bag. The smell is also light and fresh. I really enjoy using these wipes.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Oct 13, 2019
geetai
5 out of 5 stars review

These are my holy grail makeup remover product. There is no other product I have found that seamlessly and easily removes my Estee Lauder Double Wear foundation like this one does. It removes my waterproof mascara, and does not sting or burn my eyes. Highly recommend.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 12, 2023
Tammy4956
5 out of 5 stars review

A must have

I love these make up wipes, they remove everything! Waterproof mascara,eye liner takes it off so easily. Late night out, these take off your full face of makeup including double wear foundation. I never go without them, I have oily skin and have to careful what I put on my face or it will break out horrible. These work great with my skin, they don't break me out they leave my face feeling so soft and squeaky clean . AMAZING

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jan 2, 2020
Tgfg
1 out of 5 stars review

Allergic reaction.

Great at removing makeup but shortly afterwards around my nose got horrible bumps that became painful. Weeks have gone by and cant get rid of them. Also two small bumps by eyelids have appeared that are painful and eyes have becomeextremely dry. Didnt realize. It was wipes causing problems till I looked up other reviews. Will have yo seek medical attention.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We're sorry to hear our wipes caused such a severe reaction for you, and we want to help! Please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, M-F, and let our beauty expert know your reviewer name so we can find your information. Talk to you soon!

May 24, 2022
Marie138
5 out of 5 stars review

Skin feels refreshed after

[This review was collected as part of a promotion.] I have been using these for about a week now and love them. They are easy to use and make it a quick process to clean makeup off at the end of the day. The leave my skin feeling soft and refreshed without drying it out. New favorite makeup remover for sure.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 15, 2020
isabellak26
4 out of 5 stars review

If you are looking for any type of makeup remover these work really well for all kinds of makeup, there isn’t much I’d change about them other than a stronger kind to be able to get some of the hard to get eye makeup other than that these were really great.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 16, 2014
LusaBaloo
5 out of 5 stars review

Effective and Smells Amazing

I used these to remove my eye makeup - two shades of crayon eye shadow plus mascara (not waterproof) - and they worked really well. It took me only 1-2 swipes to get the makeup to come off. I most liked how wonderful the towelettes smell! They leave behind a light, clean scent. My only complaint is that the fabric felt a bit rough on the skin around my eyes, and it'd be nice to see them come in something a little softer.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for your review, LusaBaloo. We are happy to hear this product is working for you. We would like to speak with you to gather more information about your experience, since you mentioned it felt a bit rough on your skin. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you!