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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,861 ratings3,053 reviews
  1. 5 stars79% (3,836)
  2. 4 stars10% (496)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (328)

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Showing 1,481-1,490 of 3,053 reviews
Jan 7, 2020
Reviewer name: desserelovesmakeup96
5 out of 5 stars
5 out of 5 stars review

I bought these like 2 weeks ago and I actually love them. They work SO good! It takes literally everything off. It's great! And 1 wipe is all I need for my whole face

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 17, 2020
Reviewer name: lexielovegood
4 out of 5 stars
4 out of 5 stars review

I love these so much! They don’t leave your face super greasy but they definitely get the job done. I always wear water proof mascara and it gets it off with no issue! Worth the price and a life saver for mess ups while doing your make up.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 15, 2018
Reviewer name: ellaAO
5 out of 5 stars
5 out of 5 stars review

No problems at all---scam reviews?

I use these daily and have had no issues. Perhaps these sudden one-star reviews are part of the "skincare wars" going on in the industry where companies are actively trying to tear one another down?

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 5, 2024
Reviewer name: ReiS1
5 out of 5 stars
5 out of 5 stars review

My fav!

[This review was collected as part of a promotion.] These are my favorite makeup remover wipes. It takes the makeup off with ease, even my tough waterproof mascara.

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jul 17, 2020
Reviewer name: whitneydawn99
5 out of 5 stars
5 out of 5 stars review

Takes my make up off very easy and I don’t have to scrub. It makes my face feel hydrated and clean and it easy to pull them out of the package. Also affordable

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 10, 2018
Reviewer name: Florie
2 out of 5 stars
2 out of 5 stars review

Bad Breakouts

My Daughter and I both use these. I do not wear a lot of makeup - just mascara. They burn my eyes so bad and leave them irritated beyond believe. My Daughter wears more makeup and has had terrible breakouts. I think we just found her source!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We're so sorry to hear about the reactions you and your daughter have had. We'd like to learn more about your experience and see how we can help. Please call us at 1-800-582-4048, we're here Monday - Friday from 9:00am to 5:30pm ET. We look forward to hearing from you!

Jul 15, 2020
Reviewer name: mirandajeanbastien
5 out of 5 stars
5 out of 5 stars review

I have been using these to remove my make up since I was in highschool (approx. 10 years) they don’t burn my eyes, work well with my sensitive skin, and remove everything on my face. Very convenient.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 30, 2020
Reviewer name: nicoleazim9278
5 out of 5 stars
5 out of 5 stars review

I use these everyday to get my makeup off. I used to sleep with my makeup on but when I started using these my skin doesn't feel dry after and it gets every inch of makeup off my face which is what I needed.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Oct 14, 2019
Reviewer name: secondndsebring
5 out of 5 stars
5 out of 5 stars review

Neutrogena makes the best makeup wipes, hands down! Super convenient and easy to use, while being tough on heavy makeup without being tough on your skin. Easy for on the go and works wonders for removing makeup! Will continue to buy again and again.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
May 10, 2018
Reviewer name: nicoleny
2 out of 5 stars
2 out of 5 stars review

Usually Great but now...

Usually my go-to and have never caused any issues, least of all acne, but lately the skin around my eyes has been dry and flaking - very raw and painful. Looks like I'm not the only one.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Service

We are so sorry to hear about your experience after using our Makeup Remover Wipes. Please know that we take matters like this seriously and we'd like to learn more. Please call us at 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We appreciate you taking the time to let us know about what happened, and we look forward to learning more about your experience.