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Customer reviews for Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk. for
Neutrogena Makeup Remover & Night Calming Cleansing Towelettes, 25 ct., 5 pk.
4.5 out of 5 stars
stars
4,829 ratings3,050 reviews
  1. 5 stars79% (3,807)
  2. 4 stars10% (494)
  3. 3 stars2% (109)
  4. 2 stars2% (92)
  5. 1 star7% (327)
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Showing 1,251-1,260 of 3,050 reviews
Jul 3, 2024
Angie5
5 out of 5 stars
5 out of 5 stars review

Neutrogena makeup remover wipes

[This review was collected as part of a promotion.] It removed my makeup perfectly without scrubbing and without all mess if soap and water!! I even used this product as just a daily cleanser for everyday dirt and it made my skin feel fresh, clean, and soft!!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Feb 24, 2022
NewYorker
1 out of 5 stars
1 out of 5 stars review

New formula gave me cystic acne

I have sensitive skin. I can only use Neutrogena makeup wipes otherwise my skin breaks out in cystic acne. For the past week my skin was suddenly breaking out again then I realized that my trusted Neutrogena wipes said "New and Improved". I stopped using them and my breakouts stopped. Please, please please go back to the old wipes or let me know where I can buy them.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We appreciate you bringing this to our attention and would like the opportunity to learn more about your experience. Please call us at 1-800-582-4048 M-F 9 am-5:30 pm ET so we can help. Thank you.

Aug 21, 2022
ImaTXn
1 out of 5 stars
1 out of 5 stars review

New formula (2022?) caused allergic reaction

I have used this product for over 4 years, and normally purchase the value-pack as I use the makeup remover wipes daily, but I also purchase the twin pack.. The “new improved” towelettes (2022?) made my face break out into hives, then caused a chemical burn making my skin feel like an orange peel, and my skin was red. Unfortunately I did not notice the “new improved” print on the package, though I did notice that the wipes were much drier. So, after using the product several days …I realized these wipes were my trigger. I do not know what exactly changed with the product, but I am personall allergic to most trees and some grasses, so my bet is one of their new ingredients included an allergy trigger for me.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

Thank you for bringing this issue to our attention. We'd love to chat more about your experience, and gather some details from the packaging. When you have a chance, give us a call at 1-800-582-4048. Our specialists are available Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!

Feb 23, 2020
niquelyc
4 out of 5 stars
4 out of 5 stars review

This is my go to product for makeup removal. I use it daily and always have some available in my kit and travel bags. The product does not dry out my face. The product removes makeup very easily & gently. The product is also affordable. You can always find it anywhere!

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jul 9, 2024
Chrissy2
5 out of 5 stars
5 out of 5 stars review

Love make-up wipes!

[This review was collected as part of a promotion.] First I would like to say thanks to home tester club for giving me a chance to try out this great make-up wipes! All I can say is it's super wipes! It's clean all the make-up and the dirt on ur face and it also has a great smell! After using the wipes you will feel that ur face is very clean and fresh! It's very soft compare to other make-up wipes this is much and much better! I'll stick with this wonderful make-up wipes! And yes of course I would recommend it to every one! I did recommend it to all my friends and family!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Nov 22, 2014
ashleycarp21
5 out of 5 stars
5 out of 5 stars review

Who could ask for a better product?

I love these make-up remover cleansing towelettes they are so great! Not only do they leave my face free from the makeup I wear all day but it leave my skin feeling soft and clear of any oils or dirt! I love the smooth feeling of my sking when I am done using them! Great job! I’m a member of a rewards community on Crowdtap. All opinions are my own and this post has not been edited by third parties

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Mar 8, 2020
lillyh74
4 out of 5 stars
4 out of 5 stars review

I absolutely love how well these makeup removing wipes work. I can remove a full face of makeup with two wipes. I have very sensitive skin that is affected adversely by most cleansers and makeup. So, I was pleasantly surprised, yet thrilled that this product didn't affect my face in an adverse manner. The only issue I have with this product is the price point.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Nov 22, 2019
vixoncakes
5 out of 5 stars
5 out of 5 stars review

It is convenient that they are wipes. I've tried other brands, but I feel like just one swipe gets most of my makeup off compared to off brands I nearly have to scrub my face. The packaging is good as well keeps the product moist. I dont think I would use anything else but these wipes.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
Jun 4, 2022
Jacqueline10
5 out of 5 stars
5 out of 5 stars review

Great Makeup Remover Wipes!

[This review was collected as part of a promotion.] I received the Neutrogena makeup remover towelettes free from the Home Tester Club in exchange for my honest review. I really like these makeup wipes. They had a fresh and clean scent and worked extremely well to remove my makeup (even my eye makeup which is harder to come off). A plus about this product is that they are plant based and compostable. This makes me feel better as a consumer to purchase it, as it’s good for the environment. I would purchase them in the future and I do recommend them to others!

Review from Home Tester Club
Helpful?1NOMJLR7ZN8013939017407
Jun 13, 2018
25countonly
1 out of 5 stars
1 out of 5 stars review

21-count vs 25-count pack difference

I have been using these towelettes loyally for many years. I've probably gone through hundreds of packs. A couple years ago I noticed different packaging popping up (silver flap with 21 towelettes instead of blue flap with "refill pack" on it and 25 towelettes). However I always avoided the new packaging just in case something was changed. This week, I needed a new pack and the store only had the silver flap, 21-towelettes pack. Immediately after opening I noticed that the smell was different -- it is a VERY strong perfume scent compared to the blue flap pack. After taking off my face and eye makeup, my skin became irritated, very red, and itchy. And my eyes/eyelids strung. Even after washing my face, throughout the night my skin itched and felt prickly. The next day I went to a different store and found blue flap packs and used that night with no problem. Compared the scent of blue flap towelettes to the silver flap towelettes and the latter definitely has a different/stronger scent. Hoping that the 25-count, blue flap packs are not being phased out completely as those are the towelettes I am loyal to. Will not buy the newer, 21-count silver flap packs to avoid allergic reaction.

Review from neutrogena.com
Helpful?1NOMJLR7ZN8013939017407
reply from Consumer Care

We’re sorry to hear this and would like to learn more about your experience. Please give us a call 1-800-582-4048, Monday - Friday, between the hours of 9:00am and 5:30pm EST. We look forward to talking with you.